Subject: damaged item Delivered
From: Abdel Moneim <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Mon, 6 Jan 2020 22:58:37 -0700 (MST)

HI TEAM. 

Please take a look at ticket #387748 

With reference to order number 8365862853 customer have receive a damaged item 161543024 ( heck the attachment the customer has provided us ) and customer is asking for exchange. And i have escalated to midhun and there is no respond for more then 48 hours and customer is chasing us for the same kindly assist. 

Regards, 
Abdel moneim