Subject: Click and collect late delivery
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Mon, 6 Jan 2020 22:42:03 -0700 (MST)

Hi Team, 

Problem Statement: (Late Shipping) 
Order Date : Nov 6, 2019 

Order ID: 6450307343 
Tracking ID: 645030734322999991 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 06/11/2019 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 

Customer is chasing us for his/her order so we request you to expedite the delivery . 

last escalated to warehouse on 01/01/2020 

Regards, 
Shafeeque