Subject: RE: Missing Item
From: Sachin Maheshwari <[email-masked]>
To: Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: IranBudhathoki <[email-masked]>, Bsj Nf <[email-masked]>, Navaz Nt <[email-masked]>, Escalations Dxbteam <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Moosa Yusuf <[email-masked]>
Date: Mon, 6 Jan 2020 15:01:54 +0000

Hi Jessie,

Please mark it as lost by warehouse & process manual refund.

Regards
Sachin
04-5175412

From: Jessie Caparas <[email-masked]>
Sent: Sunday, January 5, 2020 4:07 PM
To: Shakeeb Arsalan <[email-masked]>; Sachin Maheshwari <[email-masked]>
Cc: IranBudhathoki <[email-masked]>; Bsj Nf <[email-masked]>; Navaz Nt <[email-masked]>; Escalations Dxbteam <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>
Subject: RE: Missing Item
Importance: High

Looping in @Sachin Maheshwari<mailto:[email-masked]>

Customer claims that this was not delivered to her but it was updated as delivered.

We are trying to get a response from the team but there has been no revert.

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 4, 2020 9:15 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: IranBudhathoki <[email-masked]<mailto:[email-masked]>>; Bsj Nf <[email-masked]<mailto:[email-masked]>>; Navaz Nt <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Subject: Re: Missing Item

External email sender, please take precaution.
Hi all,

Any update regarding POD for this order 6449367996

 regards
________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "IranBudhathoki" <[email-masked]<mailto:[email-masked]>>, "bsj nf" <[email-masked]<mailto:[email-masked]>>, "navaz nt" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "sachin maheshwari" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 30 December, 2019 13:01:59
Subject: RE: Missing Item

Hi @IranBudhathoki<mailto:[email-masked]> @Bsj Nf<mailto:[email-masked]>

Can you please share the POD for the delivery of this order? 6449367996

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 28, 2019 3:38 PM
To: IranBudhathoki <[email-masked]<mailto:[email-masked]>>; Bsj Nf <[email-masked]<mailto:[email-masked]>>; Navaz Nt <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Subject: Missing Item

External email sender, please take precaution.
Hi Team,

Problem status : Missing Item
Order Number: 6449367996
Item ID : 161602441
Tracking ID: 00000080005760495
Order Date: Oct 28, 2019

Assistance Required: Customer is claiming that he has not received the item mentioned above ( customer said when the courier partner called the customer, customer told him to reschedule the delivery, but the customer got a message saying that he has received the item which he has not ), Kindly check and advise

Thanks & Required,
Shakeeb

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com