Subject: RE: Partially shipped order
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Sun, 5 Jan 2020 10:34:02 +0000

Hi Shakeeb,

It’s been pending for so long.

Add it in the below sheet to get it cancelled

https://docs.google.com/spreadsheets/d/1gSmBBrPdiqi2y7YmYDCkpXA6bAVzGZ5ByAFENvde1b4/edit#gid=1445706226

From: Shakeeb Arsalan <[email-masked]>
Sent: Friday, January 3, 2020 10:22 PM
To: Ramesh Gottimukkala <[email-masked]>; Sree Adhikessavan <[email-masked]>; Jed Conlocops2 <[email-masked]>
Cc: Sagaya Suresh Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>
Subject: Fwd: Partially shipped order

External email sender, please take precaution.
Hi Team,

Kindly assist with the following concern.

Regards
Shakeeb
________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 3 January, 2020 18:14:16
Subject: Partially shipped order

Hi Team,

Problem Statement: Partially shipped (Click and collect)

Ticket ID : 324650

Order Date : 30-Nov-2019

Delivery Date : 02/12/19

Order ID: 6454881627

Tracking ID: 645488162723999991

Store Code : Lifestyle 21154

Assistance Required: Partially shipped item needs to be delivered

Issue Description: Customer placed order for 7 items from which she only received 6 items. As per the hybris only 6 items ot of 7 items were shipped from the warehouse.

Partially shipped item - 160429227 -- Glitter backpack with zipper closure.

Already escalated twice to warehouse and also updated in order cancellation sheet.

Request you to look into this and do the needful.

Warm Regards,
Abhishek Borgaonkar

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