Subject: Re: Missing order
From: Shakeeb Arsalan <[email-masked]>
To: Shipa Delivery Support <[email-masked]>
Cc: Aessam <[email-masked]>, Ralam <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 2 Jan 2020 05:31:56 -0700 (MST)

Hi, 

Regarding the shipment : S000243334351 
Kindly inform, Has the customer got his order (Replacement) or not? 

Regards 

From: "Shipa Delivery Support ([email-masked])" <[email-masked]> 
To: "shakeeb arsalan" <[email-masked]>, "Aessam" <[email-masked]>, "Ralam" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, 24 December, 2019 16:04:28 
Subject: RE: Missing order 

Dear team, 

We will place a anew order as a replacement. 

Best regards 

Lubna Shehadeh 
Customer Care 
[ https://www.shipa.com/ ] 
M: 800 SHIPA 
[ https://www.shipa.com/ | www.shipa.com ] 
From: CST000000006 Shipa Customer Customer 
Sent: 14/12/2019 11:37 PM GMT+04:00 
To: [email-masked]; [email-masked]; [email-masked] 
Cc: [email-masked] 
Subject: Missing order 

Hi Team, 
Problem Statement – Missing order 
Tracking ID - S000243334351 
Order was placed on : Nov 21, 2019 
Assistance Required – ​Customer is claiming that he didn't receive the shipment mentioned above, (According to you order was delivered on 25/11/2019) Kindly provide proof of delivery. 

Regards 
Shakeeb