Subject: Arabic Language Test - Abdul Basheer
From: Abdul Basheer <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 10 Mar 2022 09:46:43 -0500

| | Foreign Language Screening Test

Name | Abdul Basheer     /  (91) 7736999781    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi,Sir/Madam Greeting from babyshop.com,/Thanks for contacting us
We tried to reach at your location to give you yours ordered handbag unfortunately our delivery boy is unable to find your location and contact u.kindly reset and check your delivery location  and call on 9 to pick your order

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Hi sir ,  I apologize for the inconvenience  caused and  appreciate you making us aware of your negative experience. We are  trying to figure out your problem and promise you to get it sorted soon , and your product will be replaced orelse a refund will be initiated . I'll notify you right away when it's fixed ,let me know if you have any additional questions, concerns, or comments.

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