Subject: RE: [#3995878] - Re: لم يصلني المبلغ الى الان Re:
From: Yahia Taha <[email-masked]>
To: Home Box <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>, syed ataullah <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 10 Mar 2022 07:14:17 +0000

Dear Team,

Refund was processed successfully, please share below RRN with customer and ask him to check with his bank.

Amount
1,199.00
Reconciliation Reference (RRN)
203009268284

Amount
390.00
Reconciliation Reference (RRN)
203002237135

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>
[lg][hb]

From: Home Box <[email-masked]>
Sent: Thursday, March 10, 2022 8:58 AM
To: Amani Aldossary <[email-masked]>
Cc: Yahia Taha <[email-masked]>; Hamza Nouri Ahmad Abu Azzam <[email-masked]>
Subject: Fwd: [#3995878] - Re: لم يصلني المبلغ الى الان Re:

External email sender, please take precaution.
Late Refund

Hi Team,

Problem Statement: Late refund

Order ID: 6366576075
RMA: 1001917442
Tracking ID: SD004688890

Assistance Required: Need urgent Refund

Issue Description: ​According to the tracking, we can see that the item has been returned to our warehouse and the amount was successfully refunded on 03/01/22. However, the refund has not yet been processed and has not been delivered to the customer.

Please check and process the refund.

Thank you for your help.

Regards,
Duaa

3995878:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com