Subject: Hello! You have unread messages from landmarkgroup.freshchat.com
From: Freshdesk Messaging <[email-masked]>
To: [email-masked]
Date: Sun, 6 Mar 2022 23:18:39 +0000 (UTC)

Hey Shakeeb!

Check out what you missed while you were away

Hi

Some issue is going on with freshchat

The chats are getting assigned late to the inbox

Unread

Nivetha

Regarding the chats not getting assigned,
We would like to bring to your notice that we are facing issues with the product.
Our engineering team has already rectified this and is on top of this at the moment.

The conversation cluster in our system is still in the recovering phase. We are closely monitoring the situation.

Kindly bear with us. We will ensure to keep you posted as and when we have updates.

Nivetha

Hi there!
We would like to confirm that the issue is resolved.
There should be a little slowness in resolving the chats and in the inbox, It shall be fully resolved in some time.
Big thanks for your patience and understanding with us.

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