Subject: FW: Call back request: 0554005558, Order ID: 9559430565
From: Ali Mkhaimer <[email-masked]>
To: Saeed Khawaldeh <[email-masked]>
Cc: Nour Hanayneh <[email-masked]>, Mohammad Tarabishi <[email-masked]>, Rawan Barghouth <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 3 Mar 2022 15:39:08 +0000

Dear Saeed,

FYKA

Best Regards,

Ali Al Mkhaimer
Contact Center Team Leader

T: +962 6 500 1333

F: +962 6 500 1334

M: +966 551379140

E: mailto:[email-masked]

www.crystel.co<http://www.crystel.co/>

[Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

[Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.facebook.com/Crystel.co>

[Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://twitter.com/CrystelCo>

[Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

[Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]

From: Manish Kumar [mailto:[email-masked]]
Sent: Thursday, March 3, 2022 6:28 PM
To: Ali Mkhaimer <[email-masked]>
Cc: escalations dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Ziena Saeed <[email-masked]>
Subject: Call back request: 0554005558, Order ID: 9559430565

Hi Team,

Kindly arrange a call back for this customer on an urgent basis as the customer came on whats app chat.

He was not leaving the chat and insisting the delivery right now.

Problem Statement: Delivery Follow up
Order Date : Feb 28, 2022
Order ID: 9559430565
Tracking ID: FP030122001222
Correct contact number :0554005558
Assistance Required: Need Urgent Delivery

Issue Description: The order was shipped from our side on (3/1/22) but till now the order has not delivered to the customer and he is chasing us to be contacted and the order delivered today so we request you to arrange a delivery on priority basis.

Thank you for your help.

Regards,
Manish