Subject: Re: MOM for the the today's call with the client regarding the Audit
From: Deeksha Dadu <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>
Date: Wed, 2 Mar 2022 16:19:46 +0000

Audit reports can never get delayed. Please make sure that you and Apoorv send it to the client latest by day after tomorrow

Sent from my iPhone

On 2 Mar 2022, at 18:23, Shakeeb Arsalan <[email-masked]> wrote:

Hi Sir & Ma'am,

Please follow the below MOM regarding the discussion i had today with Imran & Malik.

1- They have requested to have dedicated bilingual agent to be in charge of the audits & feedback.
2- Followed up on the audit report for the second week of Feb. (Will forward it to them once Apoorv shared with me)
3- Confirmed that the refresher session has been done to the India team regarding the last Knowledge test.

Regards
Shakeeb