Subject: Re: Knowledge Test Ithraa - FEB
From: Saurabh Dadu <[email-masked]>
To: Abdulmajeed Alanzy <[email-masked]>
Cc: hessah alosaimi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Deeksha Dadu <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 2 Mar 2022 11:23:43 +0000

Dear Abdulmajeed,

We will conduct a test again on Friday, please make sure everyone is trained by tomorrow.

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Abdulmajeed Alanzy <[email-masked]>
Sent: 02 March 2022 4:51 PM
To: Malik Ismail <[email-masked]>
Cc: hessah alosaimi <[email-masked]>; Saurabh Dadu <[email-masked]>; mustehsan.siddiqui <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Mohd Imran <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Jessie Caparas <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: Knowledge Test Ithraa - FEB

Hi Malik,

Will start refresher sessions for agents from today.

and i will report to you once done.

Thanks&Regards,
Abdulmajeed Alanzy

________________________________
From: "Malik Ismail" <[email-masked]>
To: "hessah alosaimi" <[email-masked]>, "abdulmajeed alanzy" <[email-masked]>
Cc: "Saurabh Dadu" <[email-masked]>, "Mustehsan Siddiqui" <[email-masked]>, "Mohammad Shababe Quamar" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>
Sent: Monday, February 28, 2022 5:06:50 PM
Subject: Knowledge Test Ithraa - FEB

Hi Hessah & Abdulmajeed,

PFA KT results.

As discussed , the average score is 61 which need to be raised, and the team should be trained again on the points below in order to improve their performance.

Please confirm once refresher sessions done.

  *   Credit card & Tabby refund options at stores.
  *   Verification steps for COD Bank transfer request
  *   Account deletion
  *   COD fee refund

Regards,

Malik Ismail

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