Subject: Knowledge Test Ithraa - FEB
From: Malik Ismail <[email-masked]>
To: hessah alosaimi <[email-masked]>, abdulmajeed alanzy <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Mohd Imran <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 28 Feb 2022 14:06:50 +0000

Hi Hessah & Abdulmajeed,

PFA KT results.

As discussed , the average score is 61 which need to be raised, and the team should be trained again on the points below in order to improve their performance.

Please confirm once refresher sessions done.

  *   Credit card & Tabby refund options at stores.
  *   Verification steps for COD Bank transfer request
  *   Account deletion
  *   COD fee refund

Regards,
Malik Ismail

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