Subject: RE: [#3763522] - Not assembled
From: Yahia Taha <[email-masked]>
To: Landmark Group <[email-masked]>
Cc: Hbriyadh Warehouse <[email-masked]>, hbriyadh delivery <[email-masked]>, HB.CCCKSA <[email-masked]>, "AHMED HASSAN" <[email-masked]>, Jamshid Kurikkal <[email-masked]>, Vakeel Ahmad <[email-masked]>, syed ataullah <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Saurabh Dadu <[email-masked]>, Mohammad.Tarabishi <[email-masked]>, Nada Hattar <[email-masked]>, Raneem Alqutub <[email-masked]>
Date: Sun, 20 Feb 2022 07:12:41 +0000

Dear team,

We already replied to you long time back, not sure why follow up still going and ticket not closed.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>
[lg][hb]

From: Vakeel Ahmad <[email-masked]>
Sent: Saturday, February 19, 2022 5:23 PM
To: Yahia Taha <[email-masked]>; Landmark Group <[email-masked]>
Cc: Hbriyadh Warehouse <[email-masked]>; hbriyadh delivery <[email-masked]>; HB.CCCKSA <[email-masked]>; AHMED HASSAN <[email-masked]>; Jamshid Kurikkal <[email-masked]>
Subject: RE: [#3763522] - Not assembled

Hi Sir,

Please see attached mail and advise how to resolve this matter.

Regards,
Vakeel Ahmad
Supervisor -HDO
Home Box Riyadh Warehouse
Mobile No +966 549183975 Ext: 4031
E:[email-masked]<mailto:[email-masked]>
[lg]<http://www.landmarkgroup.com/>[hb]<http://www.homeboxstores.com/sa/en>

From: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, February 19, 2022 5:02 PM
To: Landmark Group <[email-masked]<mailto:[email-masked]>>; Vakeel Ahmad <[email-masked]<mailto:[email-masked]>>
Cc: Hbriyadh Warehouse <[email-masked]<mailto:[email-masked]>>; hbriyadh delivery <[email-masked]<mailto:[email-masked]>>; HB.CCCKSA <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#3763522] - Not assembled

@Vakeel Ahmad<mailto:[email-masked]> please advise.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>
[lg][hb]

From: Landmark Group <[email-masked]<mailto:[email-masked]>>
Sent: Friday, February 18, 2022 5:25 AM
To: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: Vakeel Ahmad <[email-masked]<mailto:[email-masked]>>; Hbriyadh Warehouse <[email-masked]<mailto:[email-masked]>>; hbriyadh delivery <[email-masked]<mailto:[email-masked]>>; HB.CCCKSA <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#3763522] - Not assembled

External email sender, please take precaution.
Hi team,

WWD Issue

Order ID: 6347678747
CRM ID :3509603

 Please give us approval for the assembling as cx request that item 163442061 - - Princeton 6-Door Wardrobe not assembled yet .

kindly check and assist ASAP.

Thanks & Regards,
The Support Team,
On Mon, 14 Feb at 5:26 PM , Landmark Group <[email-masked]<mailto:[email-masked]>> wrote:
Hi team,
Follow up

WWD Issue

Order ID: 6347678747
CRM: 3509603

Kindly note that the customer wanted to return the item as the colour is a little different and we have explained that it is the same colour which has been order .
we request you now to arrange for assembly asap.

Thanks & Regards,
The Support Team,

3763522:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: RE: [#3084858] - Conversation with ابو علاء
From: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
To: Landmark Group <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>, Yahia Taha <[email-masked]>
Date: Sat, 18 Sep 2021 06:11:23 +0000

Hi team,

The customer receive the correct color, we tried to help him but the item is not in original package, so we can’t help.

Thanks.

Best Regards

Hamza.AbuAzzam
Customer Care Center - Home box - KSA

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7Ce1713bcdda1944f739e408d97a6b23ec%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637675422838806638%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=1CuoXLnmU5P2uIFJCqMjD9CrgQCdMKRzr%2FmQMWWnVfI%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7Ce1713bcdda1944f739e408d97a6b23ec%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637675422838806638%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=z5kJ75FrVBDrStSMBUq9gMR409tGE4Q0%2FtgWOXEFnbE%3D&reserved=0>

From: Landmark Group <[email-masked]>
Sent: Saturday, September 18, 2021 9:07 AM
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]>; Yahia Taha <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>
Subject: Fwd: [#3084858] - Conversation with ابو علاء

External email sender, please take precaution.

Hi Team.

Any updates ?

The customer complains about the item color. WH confirms that same item delivered as invoice but the customer say he ordered white-and receive gray.

Kindly check and assist further.

Order: 6347678747
CRM: 3130093

Thanks&Regards.
The Support Team.

   On Sun, 12 Sep at 6:55 AM , Landmark Group <[email-masked]<mailto:[email-masked]>> wrote:

   Please take a look at ticket #3084858<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F3084858&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7Ce1713bcdda1944f739e408d97a6b23ec%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637675422838816595%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=573tfXmhkun0eSNAKmvc163sAHrTMKR0%2BeOSpGcL35g%3D&reserved=0> raised by ابو علاء ([email-masked]<mailto:[email-masked]>).

   Hi Team.

   ​The customer complains about the item color. WH confirms that same item delivered as invoive but the customer say he orderd white-and receive gray.

   Kindly check and assist further.

   Order: 6347678747
   CRM: 3130093

   Thanks&Regards.
   The Support Team.

      On Sat, 11 Sep at 5:33 PM , ابو علاء <[email-masked]<mailto:[email-masked]>> wrote:

      اعتذاركم غير مبرر ومرفوض جملة وتفصيلا

      انا عميل والعميل دايما على حق.

      المنتج غير مطابق

      وانا اشتريت من عندكم بضاعه على مدار اسبوع ب 15 الف

        _____

      من: Landmark Group <[email-masked]<mailto:[email-masked]>>
      ‏‏تم الإرسال: Saturday, September 11, 2021 4:30:33 PM
      إلى: [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>
      ‏‏الموضوع: Re: [#3084858] - Conversation with ابو علاء

      مرحبا عميلنا العزيز.

      شكرا لتواصلكم معنا واعطائنا الفرصة لخدمتكم.

      تقبل اعتذارنا عن المشكلة التي تواجهك.

      نأسف لاعلامكم بانه لا يمكن استرجاع المنتج بعد فتح المنتج من تغليفه الاصلي وقد كان الفريق قد باشر بتركيب المنتج عندما تم اعلامهم بايقاف العملية. تقبل اعتذارنا عن المشكلة ولكن لا يمكن استرجاع المنتج في الوقت الحالي.

      نحن نقدر صبرك.

      أصدقائك.
      فريق الدعم.

      3084858:1125156

Subject: RE: [#3084858] - Conversation with ابو علاء
From: Vakeel Ahmad <[email-masked]>
To: Landmark Group <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>, Hbriyadh Warehouse <[email-masked]>, hbriyadh delivery <[email-masked]>, Mohammed Basheeruddin <[email-masked]>
Date: Fri, 10 Sep 2021 12:52:49 +0000

Hi Team,

Item is correct as per invoice, but after half installation of wardrobe customer said don't want this color please explain to customer the open carton will not be returned to warehouse.

Princeton 6 Door Wardrobe W/Mirror-Whitewash color.

3127231

9/9/2021 9:41:54 AM

6347678747

Khalil Altayeb

541172299

Enquiry

Fresh Delivery

Others

Closed

Ahmed Farouk

-

Dear CCC, Team, Customer Refuse install the item Because he is thinking there's a little different color but as per invoice no issue in the color and the all Cartons it's still in customer's house.

-

-

-

219128

09-Sep-2021

3130093

9/10/2021 1:39:01 AM

6347678747

Khalil Altayeb

541172299

Complaints

Return DO

Return DO

Open

Tarish

RIYADH

Cx saying item delivered is looking grey more than white, wants to return item still in packaging, pics in mail

Senior WH Manager

Return & Refund

-

Regards,

Vakeel Ahmad

Supervisor -HDO

Home Box Riyadh Warehouse

Mobile No +966 549183975 Ext: 4031

E:[email-masked]<mailto:[email-masked]>

<http://www.landmarkgroup.com/><http://www.homeboxstores.com/sa/en>

From: Landmark Group <[email-masked]>
Sent: Friday, September 10, 2021 10:44 AM
To: Vakeel Ahmad <[email-masked]>; Hbriyadh Warehouse <[email-masked]>; hbriyadh delivery <[email-masked]>; Mohammed Basheeruddin <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>
Subject: Fwd: [#3084858] - Conversation with ابو علاء

External email sender, please take precaution.

Please take a look at ticket #3084858<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F3084858&data=04%7C01%7Cvakeel.ahmad%40landmarkgroup.com%7Cb792318c91284775975808d9742ed2bb%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637668566730583115%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=N3XBUTt7aOdfUXWQUM657b6tMUDhqjX3SG9HW7QcSvw%3D&reserved=0> raised by ابو علاء ([email-masked]<mailto:[email-masked]>).

​Hi Team.

Cx saying item delivered is looking grey more than white, wants to return item still in packaging,

Kindly check the attachecd pictures.

Order: 6347678747

CRM: 3130093

Thanks&Regards.

The Support Team.

   On Fri, 10 Sep at 2:35 AM , ابو علاء <[email-masked]<mailto:[email-masked]>> wrote:

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

مرحبا

01:32 AM, 10th Sep

New

 <https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png>

شكراً لك على تواصلك مع هوم بوكس ، لمساعدتك بشكل أفضل ، يرجى اختيار اللغه المفضله للتحدث::
1 العربية
2 الإنجليزية

01:32 AM, 10th Sep

New

 <https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png>

Thank you for contacting Homebox, to help us serve you better, please reply with digit corresponding to your prefered language:
1 for Arabic
2 for English

01:32 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

1

01:32 AM, 10th Sep

New

 <https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png>

:لمساعدتنا على مساعدتك بشكل أفضل ، يرجى اختيار رقم من القائمه لما يتوافق مع طبيعة سؤالك اليوم
1 - للمساعدة في انشاء طلب جديد
2 - العروض والخصومات
3 - للتحقق من حالة الطلب او التسليم
4 - للاسئلة حول الارجاع او استرداد المبلغ
5 - للشكاوي
6 - لمعرفة مواقع المتاجر

الرجاء الرد باستخدام رقم واحد فقط يتوافق مع خيارك

01:32 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

4

01:32 AM, 10th Sep

New

 <https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png>

يمكن العثور على سياسة الاسترجاع الخاصة بنا على https://www.homeboxstores.com/sa/ar/support/solutions/folders/44001185964#<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.homeboxstores.com%2Fsa%2Far%2Fsupport%2Fsolutions%2Ffolders%2F44001185964%23&data=04%7C01%7Cvakeel.ahmad%40landmarkgroup.com%7Cb792318c91284775975808d9742ed2bb%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637668566730593068%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=kd7CPqfmpi2vZgxBYCvAAdTDYNzIvu0V1kCSKYWNebk%3D&reserved=0>

يرجى قراءة سياسة الإرجاع عبر موقعنا

01:32 AM, 10th Sep

New

 <https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png>

إذا كان طلبك ضمن سياسة الاسترجاع ، او إذا قمت بالشراء عبر الإنترنت ، فإن أسرع طريقة للأسترجاع هي عبر الإنترنت على موقعنا.

انتقل إلى خيار تاريخ الطلبات في حسابي ، وحدد المنتجات التي تريد إرجاعها وقدم طلب إرجاع.

يمكنك قراءة المزيد حول كيفية الإرجاع على: https://www.homeboxstores.com/sa/ar/return<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.homeboxstores.com%2Fsa%2Far%2Freturn&data=04%7C01%7Cvakeel.ahmad%40landmarkgroup.com%7Cb792318c91284775975808d9742ed2bb%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637668566730593068%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=DEY7lmFfWdhzKndDbKH09f4E%2F7KEWfLXk6neRyFWlOo%3D&reserved=0>

01:32 AM, 10th Sep

New

 <https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png>

إذا قمت بعملية الشراء من احدى متاجرنا ، وكانت عملية الشراء مشمولة بسياسة الإسترجاع الخاصة بنا ، فيرجى الرد بالرقم 1 ، للربط بوكيل خدمة العملاء.

01:32 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

1

01:35 AM, 10th Sep

New

 <https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png>

يرجى تزويدنا برقم الطلب المكون من 10 أرقام والذي يبدأ بـالرقم 6 إذا قمت بتقديم طلبك على موقعنا الإلكتروني ، أو رقم الفاتورة المكون من 20 رقمًا إذا قمت بتقديم طلبك في المتجر

01:35 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

6347678747

01:35 AM, 10th Sep

New

 <https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png>

يرجى الإنتظار قليلاً، سيتم مساعدتك قريباً

01:35 AM, 10th Sep

Mohammed

 <https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_708da1aa11da6a25e8cf95076faa41e5b8859d071d07e1706ee648330a4b9f98/img_ak9vsn3fpu_0b919afecfdb693dfbccda4abdb1c3992c619b8f52496c27eb75ca87762865c0.png>

مرحبا معك محمد, كيف يمكنني مساعدتك

01:36 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

هلا

01:36 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

بخصوص ارجاع

01:36 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

الطلب

01:37 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

اش صار عليه

01:37 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

للطلب اعلاه

01:37 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

6347678747

01:37 AM, 10th Sep

Mohammed

 <https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_708da1aa11da6a25e8cf95076faa41e5b8859d071d07e1706ee648330a4b9f98/img_ak9vsn3fpu_0b919afecfdb693dfbccda4abdb1c3992c619b8f52496c27eb75ca87762865c0.png>

دقيقة من فضلك ليتم التحقق إبقى معنا

01:38 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

اوك

01:38 AM, 10th Sep

Mohammed

 <https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_708da1aa11da6a25e8cf95076faa41e5b8859d071d07e1706ee648330a4b9f98/img_ak9vsn3fpu_0b919afecfdb693dfbccda4abdb1c3992c619b8f52496c27eb75ca87762865c0.png>

نعتذر عالتاخير

01:49 AM, 10th Sep

Mohammed

 <https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_708da1aa11da6a25e8cf95076faa41e5b8859d071d07e1706ee648330a4b9f98/img_ak9vsn3fpu_0b919afecfdb693dfbccda4abdb1c3992c619b8f52496c27eb75ca87762865c0.png>

لكن هل المنتج ما زال بحوزتكم او قد استلمه منكم فريق الشحن

01:49 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

لسه عندي

01:49 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

ومفكوك

01:50 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

منتظركم

01:50 AM, 10th Sep

Mohammed

 <https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_708da1aa11da6a25e8cf95076faa41e5b8859d071d07e1706ee648330a4b9f98/img_ak9vsn3fpu_0b919afecfdb693dfbccda4abdb1c3992c619b8f52496c27eb75ca87762865c0.png>

طيب بماذا ترديني ان اساعدكم بما يخص منتجكم

01:52 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

اوجاعه

01:52 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

لان غير مطابق للون المطلوب

01:53 AM, 10th Sep

Mohammed

 <https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_708da1aa11da6a25e8cf95076faa41e5b8859d071d07e1706ee648330a4b9f98/img_ak9vsn3fpu_0b919afecfdb693dfbccda4abdb1c3992c619b8f52496c27eb75ca87762865c0.png>

تمام زويدني بصوره للمنتج

01:54 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

 <https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_feedbackMessage/u_3c90c9a1a84614fc80022745d1a389c3b016a7cb5ac45510f339c9bfa0a15a28/img_ti0okgie6t_69c0dfb26c98ba30ff4722196b8ef79f37f4597780a64b372dc449aed5905359.jpeg>

01:55 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

01:56 AM, 10th Sep

Mohammed

 <https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_708da1aa11da6a25e8cf95076faa41e5b8859d071d07e1706ee648330a4b9f98/img_ak9vsn3fpu_0b919afecfdb693dfbccda4abdb1c3992c619b8f52496c27eb75ca87762865c0.png>

المقصد صورت المنتج وهو عندك حاليا بكراتينه

01:56 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

اوك

01:56 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

 <https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_feedbackMessage/u_3c90c9a1a84614fc80022745d1a389c3b016a7cb5ac45510f339c9bfa0a15a28/img_vbjodr80og_a181e5b3da4a489cc11d9762453b12b22040266206f2029eeaa57270055af194.jpeg>

02:04 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

 <https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_feedbackMessage/u_3c90c9a1a84614fc80022745d1a389c3b016a7cb5ac45510f339c9bfa0a15a28/img_8js0v6d45b_7617b3c0f1a2e2c707feaa8eeb19bad1ff30b9f2f7231b9b11e0c7bbeb3eae3e.jpeg>

02:04 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

 <https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_feedbackMessage/u_3c90c9a1a84614fc80022745d1a389c3b016a7cb5ac45510f339c9bfa0a15a28/img_a5omiirnke_17110ad738fbe933150b7ac2ceb0b859e18514727df42fc07e3786ce45a1f4b7.jpeg>

02:04 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

 <https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_feedbackMessage/u_3c90c9a1a84614fc80022745d1a389c3b016a7cb5ac45510f339c9bfa0a15a28/img_kg0kvau09b_203efcb7da6082e281c83d4fe1032afe4f1391c1d02a44cec0999ffb31ab3038.jpeg>

02:05 AM, 10th Sep

Mohammed

 <https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_708da1aa11da6a25e8cf95076faa41e5b8859d071d07e1706ee648330a4b9f98/img_ak9vsn3fpu_0b919afecfdb693dfbccda4abdb1c3992c619b8f52496c27eb75ca87762865c0.png>

نحن آسفون حقًا إذا استغرقنا وقتًا أطول من المعتاد للعودة إليك..

02:32 AM, 10th Sep

Mohammed

 <https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_708da1aa11da6a25e8cf95076faa41e5b8859d071d07e1706ee648330a4b9f98/img_ak9vsn3fpu_0b919afecfdb693dfbccda4abdb1c3992c619b8f52496c27eb75ca87762865c0.png>

سيتم رفع استفسارك للفريق المعني للإطلاع ومساعدتك بذلك في أقرب ممكن

02:32 AM, 10th Sep

Mohammed

 <https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_708da1aa11da6a25e8cf95076faa41e5b8859d071d07e1706ee648330a4b9f98/img_ak9vsn3fpu_0b919afecfdb693dfbccda4abdb1c3992c619b8f52496c27eb75ca87762865c0.png>

هل لديك أي استفسار آخر يمكنني مساعدتك به؟

02:32 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

شكرا

02:32 AM, 10th Sep

Mohammed

 <https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_708da1aa11da6a25e8cf95076faa41e5b8859d071d07e1706ee648330a4b9f98/img_ak9vsn3fpu_0b919afecfdb693dfbccda4abdb1c3992c619b8f52496c27eb75ca87762865c0.png>

زودني بايميلكم الخاص لكي يتم التواصل معكم من خلاله

02:33 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

[email-masked]<mailto:[email-masked]>

02:33 AM, 10th Sep

Mohammed

 <https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_708da1aa11da6a25e8cf95076faa41e5b8859d071d07e1706ee648330a4b9f98/img_ak9vsn3fpu_0b919afecfdb693dfbccda4abdb1c3992c619b8f52496c27eb75ca87762865c0.png>

تمام تمام هل لديك اي استفسار اخر يمكنني مساعدتك به ؟

02:34 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

No

02:34 AM, 10th Sep

ابو علاء

 <https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png>

Thanks brother

02:34 AM, 10th Sep

Mohammed

 <https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_708da1aa11da6a25e8cf95076faa41e5b8859d071d07e1706ee648330a4b9f98/img_ak9vsn3fpu_0b919afecfdb693dfbccda4abdb1c3992c619b8f52496c27eb75ca87762865c0.png>

كان من دواعي سروري مساعدتك, طاب يومك.

02:35 AM, 10th Sep

View conversation in Freshchat<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fweb.freshchat.com%2Fa%2F224106425474082%2Finbox%2Fopen%2F0%2Fconversation%2F526204688105519&data=04%7C01%7Cvakeel.ahmad%40landmarkgroup.com%7Cb792318c91284775975808d9742ed2bb%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637668566730603026%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=DIHDE9FR1ywuzbUY6vIyJjQtxzlBNlhEsCkEPOYJSwA%3D&reserved=0>

3084858:1125156