Subject: Re: [#3899856] - Conversation with Salma Almufti
From: Syed Ataullah <[email-masked]>
To: yahia taha <[email-masked]>
Cc: Home Box <[email-masked]>, Saurabh Dadu <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 16 Feb 2022 02:57:19 -0700 (MST)

Hi Yahia. 

Thanks for highlighting this. I'm taking care of this matter and will explain to respective team member. 

Thanks&Regards 

Syed Ataullah 
LiveSalesman & CherryE-commerceServices Pvt Ltd 
Cell: +91 7037667652 

From: "yahia taha" <[email-masked]> 
To: "Home Box" <[email-masked]>, "syed ataullah" <[email-masked]> 
Cc: "Saurabh Dadu" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "HB.CCCKSA" <[email-masked]> 
Sent: Wednesday, February 16, 2022 3:13:50 PM 
Subject: RE: [#3899856] - Conversation with Salma Almufti 

Dear, 

Do you have access to hybris? If yes, why you are not able to create return request? 

[ mailto:[email-masked] | @syed ataullah ] please check and explain to respective team member. 

Best Regards 

Yahia Taha 

Customer Care Team Leader - Home box 

800-1110888 

Ext: 3457 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0 | www.landmarkgroup.com ] 

From: Home Box <[email-masked]> 
Sent: Wednesday, February 16, 2022 12:32 PM 
To: Amani Aldossary <[email-masked]> 
Cc: Yahia Taha <[email-masked]>; Hamza Nouri Ahmad Abu Azzam <[email-masked]> 
Subject: Fwd: [#3899856] - Conversation with Salma Almufti 

External email sender, please take precaution. 

Hi Team 

​ 

Problem Statement: Broken non returnable HH item 

Order ID: 6125393669 

Tracking ID: FP0211220002149 

Item ID: 162847899 

Issue Description: Cx received a broken non returnable HH item , 

Assistance Required: kindly make a return request for him or exchange the item 

Regards, 

Hassan 

3899856:1125156 
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