Subject: RE: Refund : 6370649997
From: Faraz Lohani <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Tue, 15 Feb 2022 08:02:08 +0000

Hi @Shakeeb Arsalan<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]> @Apoorv Joshi<mailto:[email-masked]>,

Can you please contact the above subject customer and get his bank details for the refund?

Regards,
Faraz Lohani
Escalation Desk - Web Team

From: Prakash Iyangar <[email-masked]>
Sent: Wednesday, February 9, 2022 12:54 PM
To: Faraz Lohani <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: RE: Refund : 6370649997

Approved.

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 9, 2022 12:32 PM
To: Prakash Iyangar <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Refund : 6370649997

Hi @Prakash Iyangar<mailto:[email-masked]>,

The customer got a refund in his MC Wallet for 22.53 SAR and wants to get it in his card by which he paid initially.
Need your approval to block the MC and refund in his card.

Customer has an order history of 4 orders with us.

Regards,
Faraz Lohani
Escalation Desk - Web Team

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