Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Tue, 15 Feb 2022 05:05:10 +0000 (UTC)

Hey Shakeeb Arsalan ,

You have new message(s) in this group.

Livesalesman Team

A

Akshay Berry

3800643 - parent ticket assigned

i have reassigned this @hessah.alosaimi please share feedback with the agent and recoach them on how to create child ticket. Only child ticket should be the getting assigned to a separate group. We will never reassign the parent ticket to dxbteam.

Apoorv Joshi

H

Apoorv Joshi

i have reassigned this @hessah.alosaimi please share feedback with the agent and recoach them on how to create child ticket. Only child ticket should be the getting assigned to a separate group. We will never reassign the parent ticket to dxbteam.

thanks @apoorv will share the feedback.

Hessah

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