Subject: Re: [#3840364] - RP0112220004337
From: Home Box <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 13 Feb 2022 13:57:07 +0000

Dear team,  A kindly reminder, the customer is waiting to receive her refund.            
                           
                            On
                            Sun, 6 Feb at  3:59 PM
                            ,  Amani Aldossary <[email-masked]>  wrote:
                             
 Dear 
@Yahia Taha, 

 

 Already added to Goodwill sheet. 

 

 

 
Best Regards

 
 
Amani.Aldossri 
Customer Care Center - Home box - KSA

 
 Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

 
www.homeboxstores.com |
www.landmarkgroup.com

 

 

 

 

 

 

 

  
 From: Yahia Taha <[email-masked]>  
Sent: Sunday, February 6, 2022 12:15 PM 
To: Amani Aldossary <[email-masked]>; Nada Hattar <[email-masked]>; Crys_HBKSA <[email-masked]>; [email-masked]; syed ataullah <[email-masked]> 
Cc: Ramesh Gottimukkala <[email-masked]>; HB.CCCKSA <[email-masked]>; Landmark Group <[email-masked]>; Home Box <[email-masked]>; Bm Olmjeddah <[email-masked]>;
 ArishLaila <[email-masked]>; Karim Asklany <[email-masked]> 
Subject: RE: RP0112220004337 

 

 
@Amani Aldossary please check.

 

 
 
 Best Regards 

 Yahia Taha 

 
Customer Care Team Leader - Home box

 
 800-1110888 

 
Ext: 3457

 
 Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

 
www.homeboxstores.com |
www.landmarkgroup.com

 

 

 

 

 
From: Karim Asklany <[email-masked]>
 
Sent: Sunday, February 6, 2022 12:03 PM 
To: ArishLaila <[email-masked]>; Bm Olmjeddah <[email-masked]>; Landmark Group <[email-masked]>;
 Home Box <[email-masked]>; Yahia Taha <[email-masked]> 
Cc: Ramesh Gottimukkala <[email-masked]> 
Subject: RE: RP0112220004337 

 

   

   
 
 Hi 
@Yahia Taha  - FYA. 

 

 

 

  

 

 
 Best Regards 

 Karim Kamel 

 Landmark Group 

 Customer Serveice Executive-Supply Chain 

 Ext: 3702 

 

 

 
From: ArishLaila <[email-masked]>
 
Sent: Sunday, February 6, 2022 12:00 PM 
To: Bm Olmjeddah <[email-masked]>; Landmark Group <[email-masked]>; Home Box <[email-masked]>;
 Karim Asklany <[email-masked]> 
Cc: Ramesh Gottimukkala <[email-masked]>; Yahia Taha <[email-masked]> 
Subject: RE: RP0112220004337 

 

   
 
 Hi Karim – please check and update  

 

 Unexpected item received  

 

 
 Order 

 
 
 AWB 

 
 
 Item 

 
 
 CUS_RETURN_QTY 

 
 
 RETURN_RECEIVED_QTY 

 

 
 6379333642 

 
 
 RP0112220004337 

 
 
 '162457540 

 
 
 0 

 
 
 1 

 

 
 6379333642 

 
 
 RP0112220004337 

 
 
 '162101533 

 
 
 0 

 
 
 3 

 

 
 6379333642 

 
 
 RP0112220004337 

 
 
 '162621756 

 
 
 0 

 
 
 1 

 

 
 6379333642 

 
 
 RP0112220004337 

 
 
 '162457540 

 
 
 0 

 
 
 1 

 

 
 6379333642 

 
 
 RP0112220004337 

 
 
 '162854724 

 
 
 1 

 
 
 0 

 

 
 6379333642 

 
 
 RP0112220004337 

 
 
 '163056593 

 
 
 2 

 
 
 0 

 

 
 6379333642 

 
 
 RP0112220004337 

 
 
 '163152441 

 
 
 2 

 
 
 0 

 

 
 6379333642 

 
 
 RP0112220004337 

 
 
 '163028965 

 
 
 0 

 
 
 1 

 

 
 6379333642 

 
 
 RP0112220004337 

 
 
 '162675053 

 
 
 0 

 
 
 2 

 

 
 6379333642 

 
 
 RP0112220004337 

 
 
 '163051872 

 
 
 1 

 
 
 0 

 

 
 6379333642 

 
 
 RP0112220004337 

 
 
 '162678739 

 
 
 1 

 
 
 0 

 

 
 6379333642 

 
 
 RP0112220004337 

 
 
 '163143326 

 
 
 0 

 
 
 1 

 

 
 6379333642 

 
 
 RP0112220004337 

 
 
 '163710609 

 
 
 0 

 
 
 2 

 

 
 6379333642 

 
 
 RP0112220004337 

 
 
 '162538431 

 
 
 1 

 
 
 0 

 

 
 6379333642 

 
 
 RP0112220004337 

 
 
 '163089857 

 
 
 2 

 
 
 0 

 

 
 6379333642 

 
 
 RP0112220004337 

 
 
 '164002301 

 
 
 1 

 
 
 0 

 

 

 

 

From: Bm Olmjeddah <[email-masked]>
 
Sent: Wednesday, February 2, 2022 7:59 AM 
To: ArishLaila <[email-masked]>; Landmark Group <[email-masked]>; Home Box <[email-masked]> 
Cc: Ramesh Gottimukkala <[email-masked]> 
Subject: RP0112220004337 

 

   
 
 Dear Arish 

 

 The subject RVP have been picked and sent to the return team , but the customer still not refunded until now ,it been 19 days since we picked the RVP , and she’s keep calling us , please do the needful 

 

 Thanks  

 Ali 

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