Subject: Re: [#3859131] - inbound call for 8155830836
From: Apoorv Joshi <[email-masked]>
To: Faraz Lohani <[email-masked]>
Cc: Gito Varghese <[email-masked]>, Babyshop <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, ccbackoffice <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 12 Feb 2022 21:54:23 -0700 (MST)

Hi Faraz, 

Voucher has been shared under 3885257 

Regards, 
Apoorv 

From: "Faraz Lohani" <[email-masked]> 
To: "Gito Varghese" <[email-masked]>, "Babyshop" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "ccbackoffice" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, February 12, 2022 9:04:01 PM 
Subject: RE: [#3859131] - inbound call for 8155830836 

Hi [ mailto:[email-masked] | 
@Shakeeb Arsalan ] [ mailto:[email-masked] | 
@Manish Kumar ] [ mailto:[email-masked] | @Apoorv Joshi ] , 

Please get the below voucher forwarded to the customer as above subject. 

Regards, 

Faraz Lohani 

Escalation Desk – Web Team 

From: Gito Varghese <[email-masked]> 
Sent: Friday, February 11, 2022 5:57 PM 
To: Babyshop <[email-masked]> 
Cc: [email-masked]; Escalations Dxbteam <[email-masked]> 
Subject: Re: [#3859131] - inbound call for 8155830836 

Dear Babyshop Team, 

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change. 

Code: 001-483A-NZKX-GNXG-KL|Start Date: 11.02.2022 00:00:00|End Date: 11.05.2022 23:59:00 

Type: Serial Voucher|Concept: BABYSHOP|Territory: KUW|Checkout Site: N/A 

Value: 2 KWD|Minimum Threshold Value: 3 KWD|Maximum Discount: N/A|Combinable with other vouchers: TRUE 

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1 

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A|First Time User Restriction: N/A 

Regards, 
Gito Varghese 

Digital Marketing Coordinator 

Web Team | Landmark Group 

T: +97145172153 

From: Babyshop < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: Babyshop < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, February 9, 2022 at 12:21 PM 
To: Gito Varghese < [ mailto:[email-masked] | [email-masked] ] > 
Cc: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: [#3859131] - inbound call for 8155830836 

External email sender, please take precaution. 

Dear Team, 

Please issue a Voucher 2 KWD for Babyshop valid for 3 months on threshold 3 KWD. 

Order Number: 8155830836 

Best Regards, 
osama.husain 
Backoffice | Crystel 

On Sun, 6 Feb at 7:35 PM , Babyshop < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Please take a look at ticket [ https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3859131 | #3859131 ] raised by Alaa_aboelftoh ( [ mailto:[email-masked] | [email-masked] ] ). 

Dear Team, 

Please issue a Voucher 2 KWD for Babyshop valid for 3 months on threshold 3 KWD. 

Order Number: 8155830836 

Best Regards, 
osama.husain 
Backoffice | Crystel 

BQ_BEGIN

On Sun, 6 Feb at 6:28 PM , Alaa_aboelftoh < [ mailto:[email-masked] | [email-masked] ] > wrote: 
Dear Team, 
The customer was informed that he will receive compensation for the delay in receiving his order, so that he can order again 
** Please review the ticket (3839142) 
Best Regards, 

BQ_END

3859131:1125156 
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