Subject: Fwd: [#3714050] - Return WWD
From: Landmark Group <[email-masked]>
To: yahia taha <[email-masked]>
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 10 Feb 2022 04:32:08 +0000

Hi Team,     Order no. 6374842923  CRM  3565945     Cx selected 2 quantity by mistake instead of one. Thus want to return 1 quantity. mattress is still in original packaging, please check and advise, kindly check the attachment     Thanks & Regards   The Support Team  
                           
                            On
                            Wed, 2 Feb at  2:27 PM
                            ,  Home Box KSA <[email-masked]>  wrote:

 Hi Yahia.  
   
 Would like to inform you that cx contacted us after 7 days from the day of delivery, as per CRM, it was delivered on 26 Dec and CRM: 3484363, raised for return DO on 1/6/2022, but no one took action on it.  

 Thanks&Regards 
 
 Syed Ataullah
 
 LiveSalesman & CherryE-commerceServices Pvt Ltd  
 Cell: +91 7037667652  

 

  
 From: "yahia taha" <[email-masked]> To: "Landmark Group" <[email-masked]>, "Hasan Razakhan" <[email-masked]>, "syed ataullah" <[email-masked]> Cc: "AmirKhan" <[email-masked]>, "Kalyan Khadka" <[email-masked]>, "Bratindra Mukherjee" <[email-masked]>, "HB.CCCKSA" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> Sent: Wednesday, February 2, 2022 3:08:21 PM Subject: RE: [#3714050] - Return WWD 

 

 
 Dear team, 
 Any genuine reasons for return? I can see order delivered a month ago, first return request on 16th Jan, simply we are losing time and resources this way,

@syed ataullah FYI.

@Hasan Razakhan please advise here.

 
 Best Regards 
 Yahia Taha 
 
Customer Care Team Leader - Home box
 
 800-1110888 
 
Ext: 3457
 
 Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 
 
www.homeboxstores.com |
www.landmarkgroup.com

 

 

From: Landmark Group <[email-masked]>
 
Sent: Wednesday, February 2, 2022 11:31 AM 
To: Yahia Taha <[email-masked]> 
Cc: AmirKhan <[email-masked]>; Kalyan Khadka <[email-masked]>; Bratindra Mukherjee <[email-masked]>; HB.CCCKSA <[email-masked]> 
Subject: Fwd: [#3714050] - Return WWD 

   
 
External email sender, please take precaution.

 

 Hi Team, 

   

 Inspection Approval Required 

   

 Order id 6374842923 

 CRM  3565945 

   

 Cx wants to return the mattress as it is still in original, please check and assist, kindly check the attachment  

   

 Thanks & Regards  

 The Support Team 

 
 
3714050:1125156

 

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