Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Thu, 3 Feb 2022 17:27:21 +0000 (UTC)

Hey Shakeeb Arsalan ,

You have new message(s) in this group.

Livesalesman Team

A

3830725 - @shakeeb.arsalan @hessa.alosaimi coach this agent Naif Alabid as she is not aware about the escalation process, I have noticed and shared cases earlier as well that are being directly escalated to us without raising it to the concerned team

Akshay Berry

H

Hi @akshay.berry1 , feedback shared with the agent and, will be coached again

Hessah

H

Hi @faraz.lohani
please check ticket No. 627166 from 2020 and it reopened 3 times

Hessah

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