Subject: Re: [#3714050] - Return WWD
From: Syed Ataullah <[email-masked]>
To: yahia taha <[email-masked]>
Cc: Landmark Group <[email-masked]>, Hasan Razakhan <[email-masked]>, AmirKhan <[email-masked]>, Kalyan Khadka <[email-masked]>, Bratindra Mukherjee <[email-masked]>, "HB.CCCKSA" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 2 Feb 2022 03:27:07 -0700 (MST)

Hi Yahia. 

Would like to inform you that cx contacted us after 7 days from the day of delivery, as per CRM, it was delivered on 26 Dec and CRM: 3484363, raised for return DO on 1/6/2022, but no one took action on it. 

Thanks&Regards 

Syed Ataullah 
LiveSalesman & CherryE-commerceServices Pvt Ltd 
Cell: +91 7037667652 

From: "yahia taha" <[email-masked]> 
To: "Landmark Group" <[email-masked]>, "Hasan Razakhan" <[email-masked]>, "syed ataullah" <[email-masked]> 
Cc: "AmirKhan" <[email-masked]>, "Kalyan Khadka" <[email-masked]>, "Bratindra Mukherjee" <[email-masked]>, "HB.CCCKSA" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, February 2, 2022 3:08:21 PM 
Subject: RE: [#3714050] - Return WWD 

Dear team, 

Any genuine reasons for return? I can see order delivered a month ago, first return request on 16 th Jan, simply we are losing time and resources this way, [ mailto:[email-masked] | 
@syed ataullah ] FYI. 

[ mailto:[email-masked] | @Hasan Razakhan ] please advise here. 

Best Regards 

Yahia Taha 

Customer Care Team Leader - Home box 

800-1110888 

Ext: 3457 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0 | www.landmarkgroup.com ] 

From: Landmark Group <[email-masked]> 
Sent: Wednesday, February 2, 2022 11:31 AM 
To: Yahia Taha <[email-masked]> 
Cc: AmirKhan <[email-masked]>; Kalyan Khadka <[email-masked]>; Bratindra Mukherjee <[email-masked]>; HB.CCCKSA <[email-masked]> 
Subject: Fwd: [#3714050] - Return WWD 

External email sender, please take precaution. 

Hi Team, 

Inspection Approval Required 

Order id 6374842923 

CRM 3565945 

Cx wants to return the mattress as it is still in original, please check and assist, kindly check the attachment 

Thanks & Regards 

The Support Team 

3714050:1125156 
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