Subject: Account Deletion Process
From: Akshay Berry <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Tue, 1 Feb 2022 16:57:15 +0000

Hi Apoorv,

Thanks for joining the call earlier. As discussed, see the attached process for account deletion from customer's end. Ensure to keep the following points in mind and cascade to the team as well.

  *   Create a canned response both in English and Arabic.
  *   Child ticket to be created, mark it as urgent and assign it to Crystel Outbound Team group in Freshdesk.

Share the template of the response both in English and Arabic with us.

For any further clarification feel free to reach out to me.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

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