Subject: Re: Non voice Backlog
From: Manish Kumar <[email-masked]>
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, Mohd Imran <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Tue, 25 Jan 2022 03:02:44 -0700 (MST)

Hi Mahmoud, 

Thank you for sharing the below details. 

We are putting agents on it and will let you know if we need any assistance. 

Regards, 
Manish 

From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Mustehsan Siddiqui" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Saurabh Dadu" <[email-masked]> 
Sent: Monday, January 24, 2022 10:30:19 PM 
Subject: Non voice Backlog 

Hi team, 

Please find below is breakdown of pending cases for 2021. 

Kindly check and close urgently, please let us know if there are any help needed. 

	

Moth 	

BH 	

EGYPT 	

KSA 	

KUWAIT 	

OMAN 	

UAE 	

Grand Total 

2021 	

2 	

4 	

59 	

13 	

1 	

18 	

97 

Jun 				

1 			

1 

Nov 		

1 	

5 	

2 			

8 

Dec 	

2 	

3 	

54 	

10 	

1 	

18 	

88 

Thanks 
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