Subject: FW: Customer Account Deletion Process
From: Yahia Taha <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, syed ataullah <[email-masked]>, Nada Hattar <[email-masked]>, Raneem Alqutub <[email-masked]>, Mohammad.Tarabishi <[email-masked]>
Cc: Nour Hanayneh <[email-masked]>, Saurabh Dadu <[email-masked]>, Hasan Razakhan <[email-masked]>, HB.CCCKSA <[email-masked]>
Date: Tue, 25 Jan 2022 06:57:54 +0000

Dear All,

Please check and circulate to your respective team members.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>
[lg][hb]

From: Jessie Caparas <[email-masked]>
Sent: Friday, January 21, 2022 3:54 PM
To: Renato Salipande <[email-masked]>; Ebtehal Sayed <[email-masked]>; Ahmed Eltegani <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>; Yahia Taha <[email-masked]>; Momen Elmassry <[email-masked]>
Cc: Mohamed Yassin <[email-masked]>; Hisham Hamdy <[email-masked]>; Abdullah Alqasem <[email-masked]>; Ahmed Zoher <[email-masked]>; Mustehsan Siddiqui <[email-masked]>
Subject: FW: Customer Account Deletion Process
Importance: High

Hi All,

FYI about the account deletion process.

Please go through the attached document.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Rashmi Nalwaya <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 21, 2022 3:54 PM
To: production_support <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mustehsan Siddiqui <[email-masked]<mailto:[email-masked]>>; Sankar Thulasimani <[email-masked]<mailto:[email-masked]>>; Monika Garg <[email-masked]<mailto:[email-masked]>>; Krishna AB <[email-masked]<mailto:[email-masked]>>; Kiran Gundappa <[email-masked]<mailto:[email-masked]>>; lakshmi.b <[email-masked]<mailto:[email-masked]>>; jennie.james <[email-masked]<mailto:[email-masked]>>; Achyuth.Reddy <[email-masked]<mailto:[email-masked]>>
Subject: Re: Customer Account Deletion Process

External email sender, please take precaution.
Hi Team,

As per the discussion over the meeting, sharing you all the document of Customer Account Deletion. Kindly go through it and reach out to us in case of any clarifications.

PFA

Regards,
Rashmi Nalwaya
Web Team | Landmark Group

From: Rashmi Nalwaya <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 20 January 2022 at 11:52 AM
To: production_support <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Sankar Thulasimani <[email-masked]<mailto:[email-masked]>>, Monika Garg <[email-masked]<mailto:[email-masked]>>, Krishna AB <[email-masked]<mailto:[email-masked]>>
Subject: Customer Account Deletion Process

Hello Everyone,

As per the ask from Apple and Facebook, we are giving an option to the customers to delete their accounts. In this feature, customers can initiate the delete request from apps/web and the backend will send an email to the CSC team. CSC team can further connect with the SRE team for the next step.

The agenda of this meeting is to let everyone know about the process and their responsibility to delete the customer account.

** Kindly add your respective team members if required.

________________________________________________________________________________
Microsoft Teams meeting
Join on your computer or mobile app
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