Subject: Re: Refund 6369348940
From: MOHAMMED MURSHED <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Mon, 24 Jan 2022 23:55:05 -0700 (MST)

Hi Team, 

Kindly any update us on the below, thank you for your help! 

Regards, 
M.Murshed 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Mohammed Athar" <[email-masked]> 
Cc: "Malik Ismail" <[email-masked]>, "hessah alosaimi" <[email-masked]>, "abdulmajeed alanzy" <[email-masked]>, "MOHAMMED MURSHED" <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Elharith Elsiddig" <[email-masked]> 
Sent: Saturday, 15 January, 2022 18:06:53 
Subject: Refund 6369348940 

Hi Athar, 

Issue: Refund 
Order: 6369348940 

https://landmark.atlassian.net/browse/REL-150972 

Please advise as the customer is not getting the refund against the cancelled items as the amount had not been captured on payfort. 

Amount to be refunded is: SAR92.39 

Can you please advise on this. 

Regards 
Shakeeb