Subject: Re: KSA Hybris error
From: Linu Lakshmanan <[email-masked]>
To: Abdulmajeed Alanzy <[email-masked]>, Sankar Thulasimani <[email-masked]>
Cc: vijay kumar <[email-masked]>, Sreejith Sreekumar <[email-masked]>, escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Syed Ataullah <[email-masked]>, hessah alosaimi <[email-masked]>, Elharith Elsiddig <[email-masked]>, MOHAMMED MURSHED <[email-masked]>
Date: Tue, 18 Jan 2022 15:19:47 +0000

Hi Abdul,

We have fixed the issue, Please check and let us know.

Regards,
Linu Lakshmanan
Web Team | Landmark Group
Web: webteam.com
Mobile: +91 9845852083

From: Abdulmajeed Alanzy <[email-masked]>
Date: Tuesday, 18 January 2022 at 19:52
To: Sankar Thulasimani <[email-masked]>
Cc: Linu Lakshmanan <[email-masked]>, vijay kumar <[email-masked]>, Sreejith Sreekumar <[email-masked]>, escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Syed Ataullah <[email-masked]>, hessah alosaimi <[email-masked]>, Elharith Elsiddig <[email-masked]>, MOHAMMED MURSHED <[email-masked]>
Subject: Re: KSA Hybris error

** This mail has been sent from an external source **

Hi Sankar,

We still  facing issue with KSA Hybris, Kindly see pic attached.

need your assistance.

Thanks,
Abdulmajeed

________________________________
From: "Sankar Thulasimani" <[email-masked]>
To: "Abdulmajeed Alanzy" <[email-masked]>
Cc: "Linu Lakshmanan" <[email-masked]>, "Vijaya Kumar" <[email-masked]>, "sreejith sreekumar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Syed Ataullah" <[email-masked]>, "hessah alosaimi" <[email-masked]>, "Elharith Elsiddig" <[email-masked]>, "MOHAMMED MURSHED" <[email-masked]>
Sent: Tuesday, January 18, 2022 5:19:22 AM
Subject: Re: KSA Hybris error

Hi @Abdulmajeed Alanzy<mailto:[email-masked]>,

KSA will be down for next 6-7 hours as we are doing the migration.

Thanks,
Sankar.

From: Abdulmajeed Alanzy <[email-masked]>
Date: Tuesday, 18 January 2022 at 3:48 AM
To: Sankar Thulasimani <[email-masked]>
Cc: Linu Lakshmanan <[email-masked]>, Vijaya Kumar <[email-masked]>, Sreejith Sreekumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Syed Ataullah <[email-masked]>, hessah alosaimi <[email-masked]>, Elharith Elsiddig <[email-masked]>, MOHAMMED MURSHED <[email-masked]>
Subject: Re: KSA Hybris error

External email sender, please take precaution.
Hi Sankar,

We're facing issue with KSA Hybris, Kindly see pic attached.

need your assistance.

Thanks,
Abdulmajeed

________________________________
From: "Abdulmajeed Alanzy" <[email-masked]>
To: "Sankar Thulasimani" <[email-masked]>
Cc: "Linu Lakshmanan" <[email-masked]>, "Vijaya Kumar" <[email-masked]>, "sreejith sreekumar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Syed Ataullah" <[email-masked]>, "hessah alosaimi" <[email-masked]>, "Elharith Elsiddig" <[email-masked]>, "MOHAMMED MURSHED" <[email-masked]>
Sent: Monday, January 17, 2022 3:04:09 PM
Subject: Re: KSA Hybris error

Hi Sankar,

Hybris is working fine now for the agents

Thanks&Regards,
Abdulmajeed

________________________________
From: "Sankar Thulasimani" <[email-masked]>
To: "Linu Lakshmanan" <[email-masked]>, "Abdulmajeed Alanzy" <[email-masked]>, "Vijaya Kumar" <[email-masked]>, "sreejith sreekumar" <[email-masked]>
Cc: "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Syed Ataullah" <[email-masked]>, "hessah alosaimi" <[email-masked]>, "Elharith Elsiddig" <[email-masked]>, "MOHAMMED MURSHED" <[email-masked]>
Sent: Monday, January 17, 2022 10:18:11 AM
Subject: Re: KSA Hybris error

Hi @Abdulmajeed Alanzy<mailto:[email-masked]>,

Issue has been fixed. Can you please try now ?

Thanks,
Sankar.

From: Linu Lakshmanan <[email-masked]>
Date: Monday, 17 January 2022 at 10:45 AM
To: Abdulmajeed Alanzy <[email-masked]>, vijay kumar <[email-masked]>, Sreejith Sreekumar <[email-masked]>, Sankar Thulasimani <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Syed Ataullah <[email-masked]>, hessah alosaimi <[email-masked]>, Elharith Elsiddig <[email-masked]>, MOHAMMED MURSHED <[email-masked]>
Subject: Re: KSA Hybris error

External email sender, please take precaution.
++ @Sankar Thulasimani<mailto:[email-masked]>

Regards,
Linu Lakshmanan
Web Team | Landmark Group
Web: webteam.com
Mobile: +91 9845852083

From: Abdulmajeed Alanzy <[email-masked]>
Date: Monday, 17 January 2022 at 08:13
To: vijay kumar <[email-masked]>, Sreejith Sreekumar <[email-masked]>, Linu Lakshmanan <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Syed Ataullah <[email-masked]>, hessah alosaimi <[email-masked]>, Elharith Elsiddig <[email-masked]>, MOHAMMED MURSHED <[email-masked]>
Subject: Re: KSA Hybris error

** This mail has been sent from an external source **
Hi Team,

other agents reported the same, see attachements.

Regards,
Abdulmajeed

________________________________
From: "Abdulmajeed Alanzy" <[email-masked]>
To: "Vijaya Kumar" <[email-masked]>, "sreejith sreekumar" <[email-masked]>, "Linu Lakshmanan" <[email-masked]>
Cc: "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Syed Ataullah" <[email-masked]>, "hessah alosaimi" <[email-masked]>, "Elharith Elsiddig" <[email-masked]>, "MOHAMMED MURSHED" <[email-masked]>
Sent: Monday, January 17, 2022 12:48:48 AM
Subject: KSA Hybris error

Hi Team,

PFA error some of agents encountered since yesterday (2 agents reported), they tried to clear cookies and used incognito browser, still getting the same error.

This is the link they were using: https://extcssa.lmsin.net/cscockpit/login.zul

Please note that most agents don't have the same issue.

Kindly check and assist.

Regards,
Abdulmajeed

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