Subject: RE: Account Deletion/Deactivation request: [email-masked]
From: Faraz Lohani <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Sankar Thulasimani <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Jessie Caparas <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Ahmed Hokan <[email-masked]>
Date: Tue, 18 Jan 2022 09:21:56 +0000

Hi @Sankar Thulasimani<mailto:[email-masked]>,

Can you please assist for the below issue in which the customer wants to delete his account with the email : [email-masked]<mailto:[email-masked]>
Territory - Kuwait
Case id - 3773071

Regards,
Faraz Lohani
Escalation Desk – Web Team

From: Jessie Caparas <[email-masked]>
Sent: Tuesday, January 18, 2022 10:32 AM
To: Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Faraz Lohani <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Ahmed Hokan <[email-masked]>
Subject: RE: Account Deletion/Deactivation request: [email-masked]
Importance: High

Hi @Manish Kumar<mailto:[email-masked]>

We don’t have an account deletion option – we can try to check for deactivation.

@Faraz Lohani<mailto:[email-masked]> please check on this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 17, 2022 8:33 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Ahmed Hokan <[email-masked]<mailto:[email-masked]>>
Subject: Account Deletion/Deactivation request: [email-masked]<mailto:[email-masked]>

External email sender, please take precaution.
Hi Team,

The customer has reported that he had never registered with his email id [email-masked]<mailto:[email-masked]> and hence he wants to delete his account with this email.
Territory - Kuwait
Case id - 3773071

We request you to please approve the same to close the case.

Thank you for your help.

Regards,
Manish

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