Subject: FW: [FRESHDESK Status Page] [Maintenance Created] Upcoming Scheduled Maintenance | Start Time : Jan 23 2022, 05:30 PM +04 | Duration: 30 mins
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Ali Mkhaimer <[email-masked]>, Razan Saad <[email-masked]>, Manish Kumar <[email-masked]>, Rawan Barghouth <[email-masked]>
Date: Tue, 18 Jan 2022 06:44:20 +0000

FYI

From: Freshstatus updates <[email-masked]>
Sent: Monday, January 17, 2022 7:10 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Subject: [FRESHDESK Status Page] [Maintenance Created] Upcoming Scheduled Maintenance | Start Time : Jan 23 2022, 05:30 PM +04 | Duration: 30 mins

External email sender, please take precaution.
[freshstatus logo]
[freshstatus logo]

Hey there,
We have an upcoming maintenance scheduled to start at Jan 23 2022, 05:30 PM +04 and will last for 30 mins
SCM-146354
Created on: Jan 17 2022, 06:56 PM +04
Scheduled Maintenance for Email Service in the IND region (Jan 23, 2022 7pm - 7:30pm IST)
This Sunday, January 23 2022 at 7 pm IST, we will perform some redis upgrades in our email service to keep Email service reliable and fast. During this maintenance window, email to ticket conversion for incoming emails and email delivery will be paused for 30 minutes. All the operations related to the email service including ticket conversion, delivery of emails will resume immediately after the maintenance window.

We apologize for any inconvenience that this may cause and your patience is highly appreciated.

Thanks,
Team Freshworks
Start: Jan 23 2022, 05:30 PM +04
End: Jan 23 2022, 06:00 PM +04
Duration: 30 mins
Services under maintenance:
ASIA PACIFIC (MUMBAI)
INCOMING EMAILS
OUTGOING EMAILS
View Scheduled Maintenance <http://updates.freshdesk.com/incident/146354> Manage Subscription <http://updates.freshdesk.com/subscriber/account>
If you have not signed up for Freshstatus & have received this email by mistake, please click unsubscribe from FRESHDESK status page<None>
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