Subject: Re: KSA Hybris error
From: Sankar Thulasimani <[email-masked]>
To: Abdulmajeed Alanzy <[email-masked]>
Cc: Linu Lakshmanan <[email-masked]>, Vijaya Kumar <[email-masked]>, Sreejith Sreekumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Syed Ataullah <[email-masked]>, hessah alosaimi <[email-masked]>, Elharith Elsiddig <[email-masked]>, MOHAMMED MURSHED <[email-masked]>
Date: Mon, 17 Jan 2022 23:49:22 +0000

Hi @Abdulmajeed Alanzy<mailto:[email-masked]>,

KSA will be down for next 6-7 hours as we are doing the migration.

Thanks,
Sankar.

From: Abdulmajeed Alanzy <[email-masked]>
Date: Tuesday, 18 January 2022 at 3:48 AM
To: Sankar Thulasimani <[email-masked]>
Cc: Linu Lakshmanan <[email-masked]>, Vijaya Kumar <[email-masked]>, Sreejith Sreekumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Syed Ataullah <[email-masked]>, hessah alosaimi <[email-masked]>, Elharith Elsiddig <[email-masked]>, MOHAMMED MURSHED <[email-masked]>
Subject: Re: KSA Hybris error

External email sender, please take precaution.
Hi Sankar,

We're facing issue with KSA Hybris, Kindly see pic attached.

need your assistance.

Thanks,
Abdulmajeed

________________________________
From: "Abdulmajeed Alanzy" <[email-masked]>
To: "Sankar Thulasimani" <[email-masked]>
Cc: "Linu Lakshmanan" <[email-masked]>, "Vijaya Kumar" <[email-masked]>, "sreejith sreekumar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Syed Ataullah" <[email-masked]>, "hessah alosaimi" <[email-masked]>, "Elharith Elsiddig" <[email-masked]>, "MOHAMMED MURSHED" <[email-masked]>
Sent: Monday, January 17, 2022 3:04:09 PM
Subject: Re: KSA Hybris error

Hi Sankar,

Hybris is working fine now for the agents

Thanks&Regards,
Abdulmajeed

________________________________
From: "Sankar Thulasimani" <[email-masked]>
To: "Linu Lakshmanan" <[email-masked]>, "Abdulmajeed Alanzy" <[email-masked]>, "Vijaya Kumar" <[email-masked]>, "sreejith sreekumar" <[email-masked]>
Cc: "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Syed Ataullah" <[email-masked]>, "hessah alosaimi" <[email-masked]>, "Elharith Elsiddig" <[email-masked]>, "MOHAMMED MURSHED" <[email-masked]>
Sent: Monday, January 17, 2022 10:18:11 AM
Subject: Re: KSA Hybris error

Hi @Abdulmajeed Alanzy<mailto:[email-masked]>,

Issue has been fixed. Can you please try now ?

Thanks,
Sankar.

From: Linu Lakshmanan <[email-masked]>
Date: Monday, 17 January 2022 at 10:45 AM
To: Abdulmajeed Alanzy <[email-masked]>, vijay kumar <[email-masked]>, Sreejith Sreekumar <[email-masked]>, Sankar Thulasimani <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Syed Ataullah <[email-masked]>, hessah alosaimi <[email-masked]>, Elharith Elsiddig <[email-masked]>, MOHAMMED MURSHED <[email-masked]>
Subject: Re: KSA Hybris error

External email sender, please take precaution.
++ @Sankar Thulasimani<mailto:[email-masked]>

Regards,
Linu Lakshmanan
Web Team | Landmark Group
Web: webteam.com
Mobile: +91 9845852083

From: Abdulmajeed Alanzy <[email-masked]>
Date: Monday, 17 January 2022 at 08:13
To: vijay kumar <[email-masked]>, Sreejith Sreekumar <[email-masked]>, Linu Lakshmanan <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Syed Ataullah <[email-masked]>, hessah alosaimi <[email-masked]>, Elharith Elsiddig <[email-masked]>, MOHAMMED MURSHED <[email-masked]>
Subject: Re: KSA Hybris error

** This mail has been sent from an external source **
Hi Team,

other agents reported the same, see attachements.

Regards,
Abdulmajeed

________________________________
From: "Abdulmajeed Alanzy" <[email-masked]>
To: "Vijaya Kumar" <[email-masked]>, "sreejith sreekumar" <[email-masked]>, "Linu Lakshmanan" <[email-masked]>
Cc: "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Syed Ataullah" <[email-masked]>, "hessah alosaimi" <[email-masked]>, "Elharith Elsiddig" <[email-masked]>, "MOHAMMED MURSHED" <[email-masked]>
Sent: Monday, January 17, 2022 12:48:48 AM
Subject: KSA Hybris error

Hi Team,

PFA error some of agents encountered since yesterday (2 agents reported), they tried to clear cookies and used incognito browser, still getting the same error.

This is the link they were using: https://extcssa.lmsin.net/cscockpit/login.zul

Please note that most agents don't have the same issue.

Kindly check and assist.

Regards,
Abdulmajeed

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com