Subject: Re: KSA Hybris error
From: Abdulmajeed Alanzy <[email-masked]>
To: Vijaya Kumar <[email-masked]>, sreejith sreekumar <[email-masked]>, Linu Lakshmanan <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Syed Ataullah <[email-masked]>, hessah alosaimi <[email-masked]>, Elharith Elsiddig <[email-masked]>, MOHAMMED MURSHED <[email-masked]>
Date: Sun, 16 Jan 2022 19:43:43 -0700 (MST)

Hi Team, 

other agents reported the same, see attachements. 

Regards, 
Abdulmajeed 

From: "Abdulmajeed Alanzy" <[email-masked]> 
To: "Vijaya Kumar" <[email-masked]>, "sreejith sreekumar" <[email-masked]>, "Linu Lakshmanan" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Syed Ataullah" <[email-masked]>, "hessah alosaimi" <[email-masked]>, "Elharith Elsiddig" <[email-masked]>, "MOHAMMED MURSHED" <[email-masked]> 
Sent: Monday, January 17, 2022 12:48:48 AM 
Subject: KSA Hybris error 

Hi Team, 

PFA error some of agents encountered since yesterday (2 agents reported), they tried to clear cookies and used incognito browser, still getting the same error. 

This is the link they were using: https://extcssa.lmsin.net/cscockpit/login.zul 

Please note that most agents don't have the same issue. 

Kindly check and assist. 

Regards, 
Abdulmajeed