Subject: RE: Refund Issue(Double deduction) - 8105729532
From: Reddy Prasad <[email-masked]>
To: Manish Kumar <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Mustafa Chakki <[email-masked]>
Cc: Geetanjali Gadpelly <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Aya Saoud <[email-masked]>, Mari Muthu <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 14 Jan 2022 13:54:30 +0000

Dear @Mustafa Chakki<mailto:[email-masked]>

Can you please check and do the refund on top priority

Regards

Reddy Prasad

From: Manish Kumar <[email-masked]>
Sent: Thursday, January 13, 2022 12:57 PM
To: Mohammad Shababe Quamar <[email-masked]>
Cc: Geetanjali Gadpelly <[email-masked]>; Reddy Prasad <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Aya Saoud <[email-masked]>; Mari Muthu <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: Refund Issue(Double deduction) - 8105729532

External email sender, please take precaution.
Hi Shababe,

Please assist us to get an update on the below request to close the case.

Thank you for  your help.

Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mari Muthu" <[email-masked]<mailto:[email-masked]>>
Cc: "Geetanjali Gadpelly" <[email-masked]<mailto:[email-masked]>>, "Reddy Prasad" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Aya Saoud" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 10, 2022 4:23:33 PM
Subject: Re: Refund Issue(Double deduction) - 8105729532

Hi Mari,

Please check and advise for the further update on the above request as the customer is chasing us again and again.

Thank you for your help.

Regards,
Manish

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Mari Muthu" <[email-masked]<mailto:[email-masked]>>, "Geetanjali Gadpelly" <[email-masked]<mailto:[email-masked]>>
Cc: "Reddy Prasad" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Aya Saoud" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 6, 2022 8:20:53 PM
Subject: Refund Issue(Double deduction) - 8105729532

Hi Mari/Geetanjali,

Please assist to check the following refund for double deduction for on validation order-

Order: 8105729532
Hybris Ticket: 04386002

Transaction Ids for Double deduction - 127433015797, 127433015941
Following transaction already refunded: 127433015797

Kindly check and refund for the remaining transaction ID asap. Thank you for your help!

Regards,
Apoorv

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