Subject: Re: Refund Issue#8115160433 - 8115135900
From: Apoorv Joshi <[email-masked]>
To: Mohammad Shababe Quamar <[email-masked]>
Cc: Manish Kumar <[email-masked]>, AHMED OMER <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Reddy Prasad <[email-masked]>, Mari Muthu <[email-masked]>, Geetanjali Gadpelly <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 8 Jan 2022 01:50:54 -0700 (MST)

Hi Shababe, 

Please assist on the below request for RRN. 

Thank you for your help! 

Regards, 
Apoorv 

From: "AHMED OMER" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, January 4, 2022 10:13:08 PM 
Subject: Refund Issue#8115160433 - 8115135900 

Hi Team, 

Ticket No(3634643) 

Problem Statement: Refund Issue 
Order Date : Nov 24, 2021- Nov 24, 2021 
Order ID: 8115160433 - 8115135900 
Assistance Required: Need transaction RRN 
Issue Description: As per the hybris the refund has been done from our end on 25/11/21 - 24/11/21. But customer claiming that he has not received the refund for both orders. kindly check and provide us the RRN asap. 
Regards, 
Ahmed Omer 
CS Team.