Subject: RE: Refund Issue - 8113434349
From: Reddy Prasad <[email-masked]>
To: Manish Kumar <[email-masked]>, Geetanjali Gadpelly <[email-masked]>, Mari Muthu <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ali Atef <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 3 Jan 2022 06:34:10 +0000

Dear @Mari Muthu<mailto:[email-masked]>

Can you please check and do the refund

Regards

Reddy Prasad

From: Manish Kumar <[email-masked]>
Sent: Sunday, January 2, 2022 2:57 PM
To: Geetanjali Gadpelly <[email-masked]>; Mari Muthu <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Reddy Prasad <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ali Atef <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: Refund Issue - 8113434349

External email sender, please take precaution.
Hi Team,

Please check and asist us to close the below case.

Thanks for your help.

Regards,
Manish

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Geetanjali Gadpelly" <[email-masked]<mailto:[email-masked]>>, "Mari Muthu" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Reddy Prasad" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Ali Atef" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 29, 2021 10:45:55 AM
Subject: Refund Issue - 8113434349

Hi Geetanjali/Muthu,

With reference to the order number: 8113434349
Hybris ticket ID - 04579001

Customer has shared the following transaction ID/reference number shared by their bank- 132190012498. The hybris ticket is raised since Dec 9, 2021, kindly assist to get this looked into and update us on the same on priority.

Thank you for your help!

Regards,
Apoorv

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