Subject: RE: Request for Call Back
From: Ali Mkhaimer <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Abhilasha Manchanda <[email-masked]>, Nikhil Bishnoi <[email-masked]>, modhi alanzi <[email-masked]>, MOHAMMED MURSHED <[email-masked]>, escalations dxbteam <[email-masked]>, Nour Hanayneh <[email-masked]>, Mohammad Tarabishi <[email-masked]>, Malik Ismail <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sun, 2 Jan 2022 18:14:47 +0000

Hi Shakeeb,

The customer did not answer, we will try again tomorrow

Best Regards,

Ali Al Mkhaimer
Contact Center Team Leader

T: +962 6 500 1333

F: +962 6 500 1334

M: +966 551379140

E: mailto:[email-masked]

www.crystel.co<http://www.crystel.co/>

[Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

[Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.facebook.com/Crystel.co>

[Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://twitter.com/CrystelCo>

[Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

[Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]

From: Shakeeb Arsalan [mailto:[email-masked]]
Sent: Sunday, January 2, 2022 1:17 PM
To: Ali Mkhaimer <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Abhilasha Manchanda <[email-masked]>; Nikhil Bishnoi <[email-masked]>; modhi alanzi <[email-masked]>; MOHAMMED MURSHED <[email-masked]>; escalations dxbteam <[email-masked]>
Subject: Re: Request for Call Back

Hi Ali,

Hope you are doing fine.

Please assist with the below request.

Regards
Shakeeb

________________________________
From: "MOHAMMED MURSHED" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Abhilasha Manchanda" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "modhi alanzi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 25, 2021 1:16:39 PM
Subject: Request for Call Back

Hi Team,

Ticket Number:3662337

Order number:6362918835

Costumer has complaint regarding refund as the refund processed as (Shared with Pay fort). Please find the attached image regarding the issue.

Costumer wants to be contacted over phone. Please arrange call back on the contact number: (966552555502)

Thanks for help!

Regards,
M.Murshed