Subject: Re: HB short staffing
From: [email-masked]
To: saurabh Dadu <[email-masked]>
Cc: ابراهيم الرمضي <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 02 Jan 2022 16:47:53 +0400

كتب Shakeeb Arsalan في 2022-01-02 13:14:
> Hi Elsadeg & Mr.Ebrahim,
> 
> Till now the Number of agents we asked for Homebox team is not ready.
> 
> We have 2 agents available only and the 3rd one has covid positive.
> 
> Can we please be clear on how are we going to manage the flow.
> 
> We have been asking for the same for long time now, and we did not get
> any clear answer yet.
> 
> 
> Waiting for your revert on the same ASAP.
> 
> Regards
> Shakeeb
> 
> ----- Original Message -----
> From: "elsadeg aa" <[email-masked]>
> To: "Shakeeb Arsalan" <[email-masked]>
> Cc: "Saurabh Dadu" <[email-masked]>, "ابراهيم الرمضي"
> <[email-masked]>
> Sent: Thursday, December 30, 2021 4:56:23 PM
> Subject: Re: HB short staffing
> 
> كتب Shakeeb Arsalan في 2021-12-30 12:35:
>> Hi Elsadeg,
>> 
>> Any update?
>> 
>> You need to make sure both teams have to be fully prepared to handle
>> the flow independently starting 1st of Jan 2022.
>> 
>> Regards
>> Shakeeb
>> 
>> ----- Original Message -----
>> From: "elsadeg aa" <[email-masked]>
>> To: "abdulmajeed alanzy" <[email-masked]>
>> Cc: "Shakeeb Arsalan" <[email-masked]>, "hessah
>> alosaimi" <[email-masked]>, "shaha alsobaiy"
>> <[email-masked]>, "Saurabh Dadu"
>> <[email-masked]>
>> Sent: Wednesday, December 29, 2021 5:09:43 PM
>> Subject: Re: Fwd: HB short staffing
>> 
>> كتب Abdulmajeed Alanzy في 2021-12-29 14:33:
>>> Hi Elsadeg
>>> 
>>> Pls, check if we can move the current trainees to HB.
>>> 
>>> regards,
>>> Abdulmajeed
>>> 
>>> -------------------------
>>> 
>>> From: "Shakeeb Arsalan" <[email-masked]>
>>> To: "abdulmajeed alanzy" <[email-masked]>
>>> Cc: "hessah alosaimi" <[email-masked]>, "elsadeg aa"
>>> <[email-masked]>, "Saurabh Dadu"
>>> <[email-masked]>
>>> Sent: Wednesday, December 29, 2021, 12:51:31 PM
>>> Subject: HB short staffing
>>> 
>>> Hi Team,
>>> 
>>> Please note that we are already understaffed in HB team.
>>> 
>>> We have 5 agents and 2 will leave within this week.
>>> 
>>> We need to have 9 agents by the beginning of the month of January in
>>> order to be able to handle the flow, So please plan accordingly.
>>> 
>>> Regards
>>> Shakeeb
>> 
>> Hi Abdulmajeed
>> 
>> Let me discuss the situation with contractor to arrange it
>> 
>> Thanks,
> 
> 
> Hi Shakeeb,
> 
> Always We face delay form homebox they are Not paying on time , until
> now we did not get the payment for
> the month of Oct 2021 invoice, I will discuss this point with 
> Mr.saurabh
> next days
> But must you know we need to increase the number of agents to achieve
> the interests of all. if payment is made on time .
> 
> 
> Thanks,

Dear Saurabh,

Hi

According to the term of agreement between landmark and us must to be 
maximum 30 day to payment due invoices .
  If this is term is apply we can go on to increase any number of agents 
for homebox, otherwise we cannot afford the exorbitant fines from wage 
protection system  subordinate to ministry of human resources and social 
development if employees' salaries are late.
We need confirmation from you that the invoices are not late in the 
future, and accordingly, we will continue to increase the number of 
agents immediately. The increase numbers of agents is better to all .

Best Regards

-- 
Elsadeg Ali
Project & Operation Manager
Ithra Al-muhtawa Company
Tele: +966591203388
www.ithraacc.com.sa