Subject: Refund approval
From: ABDALLAH AHEMAD <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Fri, 31 Dec 2021 05:56:04 -0700 (MST)

Hi Team, 

Problem Statement: Refund approval 
Order Date : Dec 11, 2021 
Order ID: 1618681413 
Tracking ID: 42724353276 
Order value: 6 OMR 
Assistance Required: Refund approval 

Issue Description: As per the customer he has returned 1 items but under the return RMA details we can see items has not been picked up. 

Case history: The customer contacted us on ,# 31 Dec 2021 and informed us that he did not receive the refund for all these 1 returned items : 162821336 - - Sustainable Solid Hoodie with Attached Earphones and Pockets , 

The returned items value is 6 OMR 

Assistance Required: kindly provide us the approval to process the refund for the 

Regards, 
Abdallah,