Subject: Re: MADA Rejected Transactions - 1906
From: Shakeeb Arsalan <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Ali Mkhaimer <[email-masked]>, ccbackoffice <[email-masked]>, hessah alosaimi <[email-masked]>, abdulmajeed alanzy <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 30 Dec 2021 01:48:00 -0700 (MST)

Thanks Malik. 

Noted. 

Regards 
Shakeeb 

From: "Malik Ismail" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Ali Mkhaimer" <[email-masked]>, "ccbackoffice" <[email-masked]>, "hessah alosaimi" <[email-masked]>, "abdulmajeed alanzy" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]> 
Sent: Thursday, December 30, 2021 1:46:11 PM 
Subject: RE: MADA Rejected Transactions - 1906 

Hi Team, 

We have received 3690 claim IDs from Al Rajhi bank. 

Please check for any pending cases and close. 

Let me know if need any clarification. 

Regards, 

Malik 

From: Malik Ismail 
Sent: Thursday, December 23, 2021 6:14 PM 
To: 'Shakeeb Arsalan' <[email-masked]>; 'Ali Mkhaimer' <[email-masked]>; [email-masked]' <[email-masked]>; 'hessah alosaimi' <[email-masked]>; 'abdulmajeed alanzy' <[email-masked]>; 'Apoorv Joshi' <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]> 
Subject: RE: MADA Rejected Transactions - 1906 

Hi Team, 

attached file received today from al Rajhi including 14,501 orders has been processed. 

Please use the sheet to close pending MADA cases. 

You can search by card number. 

Let me know if need any clarification. 

Regards, 

Malik 

From: Malik Ismail 
Sent: Sunday, December 12, 2021 9:40 AM 
To: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Ali Mkhaimer < [ mailto:[email-masked] | [email-masked] ] >; [ mailto:[email-masked] | [email-masked] ] ; hessah alosaimi < [ mailto:[email-masked] | [email-masked] ] >; abdulmajeed alanzy < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: MADA Rejected Transactions - 1906 

Hi Team, 

Payfort team confirmed the refund settlement for the attached list and they will share the claim id later . 

Please check for any pending cases and close. 

Refund done 22-11-2021. 

Regards, 

Malik Ismail 

Web Team | Landmark Group 

T: +97145172086 

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