Subject: RE: Refund Delay(On Validation Cancelled Order) - 8113175936
From: Geetanjali Gadpelly <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Mohammad Shababe Quamar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>, Mari Muthu <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Reddy Prasad <[email-masked]>, PRINCE MALIK <[email-masked]>
Date: Mon, 27 Dec 2021 15:07:00 +0000

Hi,

Pls find the below message. Amt refunded

Original Transaction ID202132034923179
IP Address168.187.70.73Batch ID
Transaction Date/TimeMon Dec 27 17:48:03 AST 2021Post Date1227
Transaction ID202136108241736Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDGulf Bank of Kuwait
Card Number531329******5130Card ExpirationOct , 2023
Transaction Amount12.900Currency Code414
Merchant Track ID169999990328742075Result CodeCAPTURED
Host Response00Authorization Code668567
AVS ResponseCVD2 Validation Repsonse
Reference ID136196001589STAN ID675468
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Reddy Prasad <[email-masked]>
Sent: Sunday, December 26, 2021 4:56 PM
To: Apoorv Joshi <[email-masked]>; Mari Muthu <[email-masked]>; Geetanjali Gadpelly <[email-masked]>
Cc: Mohammad Shababe Quamar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; PRINCE MALIK <[email-masked]>
Subject: RE: Refund Delay(On Validation Cancelled Order) - 8113175936

++ @Geetanjali Gadpelly<mailto:[email-masked]>

Dear Muthu

Please process the refund.

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, December 26, 2021 2:27 PM
To: Mari Muthu <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>
Cc: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; PRINCE MALIK <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund Delay(On Validation Cancelled Order) - 8113175936

External email sender, please take precaution.
Hi Mari,

Kindly update on the below.

@Reddy: Kindly assist to get an update on this.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mari Muthu" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "PRINCE MALIK" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 23, 2021 6:38:32 PM
Subject: RE: Refund Delay(On Validation Cancelled Order) - 8113175936

Looping in @Mari Muthu<mailto:[email-masked]>

Please process the below mention ticket.

Thanks,
Shababe Quamar

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 22, 2021 11:06 AM
To: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; PRINCE MALIK <[email-masked]<mailto:[email-masked]>>
Subject: Refund Delay(On Validation Cancelled Order) - 8113175936

External email sender, please take precaution.
Hi Team,

With reference to order number: 8113175936
Hybris Ticket ID: 04595002

Kindly assist to get this ticket processed, raised since Dec 13, 2021. The transaction id for the On Validation order is 132066023702 and the amount to refund is KWD 12.90.

Thank you for your help!

Regards,
Apoorv
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