Subject: RE: Store Complaint, CP - 3645258
From: MX CFC <[email-masked]>
To: CP CFC <[email-masked]>, MX CFC Manager <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
Date: Sun, 26 Dec 2021 09:40:14 +0000

Dear Team,

FYA

From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Sent: Sunday, December 26, 2021 11:37 AM
To: Osama Al Malawani <[email-masked]>; MX CFC <[email-masked]>; MX CFC Manager <[email-masked]>
Cc: [email-masked]; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Store Complaint, CP - 3645258

Please forward it to CP team, customer keep calling max number

From: Osama Al Malawani <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, December 26, 2021 1:13 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; MX CFC <[email-masked]<mailto:[email-masked]>>; MX CFC Manager <[email-masked]<mailto:[email-masked]>>
Cc: [email-masked]<mailto:[email-masked]>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Store Complaint, CP - 3645258

This is CP not Max..

From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 25, 2021 7:27 AM
To: Osama Al Malawani <[email-masked]<mailto:[email-masked]>>; MX CFC <[email-masked]<mailto:[email-masked]>>; MX CFC Manager <[email-masked]<mailto:[email-masked]>>
Cc: [email-masked]<mailto:[email-masked]>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: FW: Store Complaint, CP - 3645258

Hi @Osama Al<mailto:[email-masked]>,

Please find, below store complaint for your assist please.

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 24, 2021 9:34 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: ABDALLAH AHEMAD <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Store Complaint, CP - 3645258

External email sender, please take precaution.
Hi Team,

Customer wants to complain against the CP Store manager for the rude behavior, customer is not sharing the details with us regarding the full issue and we have tried to get the details from her but she keeps on saying she has already shared the details of her complaint previously but we are unable to locate any details regarding the exact issue. This is a Social media complaint, the details which customer has shared are as follows:

1. Store - Egypt Cairo festival, CP
2. Customer Name - Hassan Mohamed
3. Contact Number- +201011251900
4. Invoice attached

Please assist to look into this. Thank you for your help!

Regards,
Apoorv
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