Subject: Refund Issue - 8114403310
From: Apoorv Joshi <[email-masked]>
To: Mohammad Shababe Quamar <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Mustafa Chakki <[email-masked]>, Jessie Caparas <[email-masked]>, Reddy Prasad <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, abdulqader ahmed <[email-masked]>
Date: Tue, 21 Dec 2021 20:11:26 -0700 (MST)

Hi Team 

With Reference to the 

Order ID: 8114403310 
RMA: 1001663535 
Amount : KWD 7.64 

The Customer reported that He did contacted his bank and they mentioned that the refund was credited and it was reversed the very next minute by landmark . 

The transaction id is 132820009619 

Kindly check and advise us what to do in this case. 

Regards, 
Apoorv