Subject: Refund approval
From: ABDALLAH AHEMAD <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Mon, 20 Dec 2021 23:58:01 -0700 (MST)

Hi Team, 

Problem Statement: Refund approval 
Order Date : Nov 20, 2021 
Order ID: 6368578986 
Tracking ID: SD004205756 
Order value: SAR275.00 
Assistance Required: Refund approval 

Issue Description: As per the customer he/she has purchased an items and it has warranty 1 year and the items become damage, 

Case history: The customer contacted us on (Mon, 20 Dec 2021, and informed us that he/she he want to return or exchange items : 163058347 - Juniors - Juniors Devon Travel Cot with Canopy 

Customer history: the customer has been with us since Mon, 20 Dec 2021 and has, 

Assistance Required: kindly provide us the approval to process the return or exchange for the 

Regards, 
​Abdallah,