Subject: RE: Citrix, CRM & GDMS credentials Request
From: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
To: Syed Ataullah <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>, saurabh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Yahia Taha <[email-masked]>
Date: Tue, 14 Dec 2021 07:47:23 +0000

Hi @'Syed Ataullah'<mailto:[email-masked]>,

As per request , We are creating the user citrix id's and provided the GDMS and GCRM applications. We

Password: LMG@2021

find the users id's

egy_yousefM
egy_NajiS
egy_aliha
egy_MohammadG
egy_AmalA
egy_Amalha

Best Regards
Hamza.AbuAzzam
Customer Care Center - Home box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com | www.landmarkgroup.com
[lg][hb]

From: Hamza Nouri Ahmad Abu Azzam
Sent: Sunday, December 05, 2021 10:04 AM
To: 'Syed Ataullah' <[email-masked]>
Subject: FW: Citrix, CRM & GDMS credentials Request

Under process

Best Regards
Hamza.AbuAzzam
Customer Care Center - Home box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com | www.landmarkgroup.com
[lg][hb]

From: Syed Ataullah <[email-masked]>
Sent: Saturday, December 04, 2021 6:40 PM
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>; Yahia Taha <[email-masked]>; Deeksha Dadu <[email-masked]>; Shakeeb Arsalan <[email-masked]>; HB.CCCKSA <[email-masked]>
Subject: Re: Citrix, CRM & GDMS credentials Request

External email sender, please take precaution.
Hi Hamza.

Thanks for providing us CRM & GDMS account, Please keep us posted regarding Citrix account, as agent can not use the CRM & GDMS without Citrix.

Thanks&Regards

Syed Ataullah
LiveSalesman & CherryE-commerceServices Pvt Ltd
Cell: +91 7037667652

________________________________
From: "Hamza Nouri Ahmad Abu Azzam" <[email-masked]<mailto:[email-masked]>>
To: "Syed Ataullah" <[email-masked]<mailto:[email-masked]>>
Cc: "Saurabh Dadu" <[email-masked]<mailto:[email-masked]>>, "yahia taha" <[email-masked]<mailto:[email-masked]>>, "Deeksha Dadu" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "HB.CCCKSA" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 4, 2021 5:32:46 PM
Subject: RE: Citrix, CRM & GDMS credentials Request

Hi @Syed Ataullah<mailto:[email-masked]>,

Please check GDMS & GCRM accounts.

500180 Amal Al Hamad
500179 Amal Al Salman
500178 Mohammed Guasham
500177 Naji Saleh
500176 Ali Al Haza
500175 Yousef Mutaner

GDMS user creation done for all mentioned users.

Welcome@1<mailto:Welcome@1> is GDMS password for all mentioned users

500180 Amal Al Hamad
500179 Amal Al Salman
500178 Mohammed Guasham
500177 Naji Saleh
500176 Ali Al Haza
500175 Yousef Mutaner

CRM user creation done for all mentioned users.
password is Welcome@1

Best Regards
Hamza.AbuAzzam
Customer Care Center - Home box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com | www.landmarkgroup.com
[lg][hb]

From: Syed Ataullah <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 30, 2021 12:18 PM
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>; Deeksha Dadu <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; HB.CCCKSA <[email-masked]<mailto:[email-masked]>>
Subject: Re: Citrix, CRM & GDMS credentials Request

External email sender, please take precaution.
Hi @Hamza.

Please update on new IDs request.

--
Thanks&Regards

Syed Ataullah
LiveSalesman & CherryE-commerceServices Pvt Ltd
Cell: +91 7037667652

________________________________
From: "Hamza Nouri Ahmad Abu Azzam" <[email-masked]<mailto:[email-masked]>>
To: "Syed Ataullah" <[email-masked]<mailto:[email-masked]>>
Cc: "Saurabh Dadu" <[email-masked]<mailto:[email-masked]>>, "yahia taha" <[email-masked]<mailto:[email-masked]>>, "Deeksha Dadu" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "HB.CCCKSA" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 28, 2021 2:33:52 PM
Subject: RE: Citrix, CRM & GDMS credentials Request

Hi @Syed Ataullah<mailto:[email-masked]>,
IT tickets has bene raised.

Thank you.

Request ID
REQ0419159<https://landmarkit.service-now.com/sc_req_item.do?&sysparm_action=getRecords&displayvalue=all&sysparm_query=request.number%3DREQ0419159>
Status
Pending
Description
Need create Citrix ID for 6 agents

Request ID
REQ0419160<https://landmarkit.service-now.com/sc_req_item.do?&sysparm_action=getRecords&displayvalue=all&sysparm_query=request.number%3DREQ0419160>
Status
Pending
Description
Need create GCRM ID for 6 agents

Request ID
REQ0419163<https://landmarkit.service-now.com/sc_req_item.do?&sysparm_action=getRecords&displayvalue=all&sysparm_query=request.number%3DREQ0419163>
Status
Pending
Description
Need create GDMS ID for 6 agents

Incident ID
INC1214605<https://landmarkit.service-now.com/incident.do?&sysparm_action=getRecords&displayvalue=all&sysparm_query=active%3Dtrue%5Enumber=INC1214605>
Status
New
Description
Citrix ID got expired

Best Regards
Hamza.AbuAzzam
Customer Care Center - Home box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com | www.landmarkgroup.com
[lg][hb]

From: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 28, 2021 10:51 AM
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Deeksha Dadu <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Syed Ataullah <[email-masked]<mailto:[email-masked]>>; HB.CCCKSA <[email-masked]<mailto:[email-masked]>>
Subject: RE: Citrix, CRM & GDMS credentials Request

@Hamza<mailto:[email-masked]>FYAP.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>
[lg][hb]

From: Syed Ataullah <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 26, 2021 12:09 PM
To: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Deeksha Dadu <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Citrix, CRM & GDMS credentials Request
Importance: High

External email sender, please take precaution.
Hi Yahia,

Please note that few old Citrix ID got expired kindly reissue them, and add GDMS app as well in their Citrix.

1 LSM_SyedA
2 LSM_MalekA
3 LSM_JavedA
4 LSM_RamiK

Please issue provide us Citrix, GCRM & GDMS credentials  for new agents.
Yousef Mutahar
[email-masked]<mailto:[email-masked]>
Naji Saleh Shabanh
[email-masked]<mailto:[email-masked]>
Ali Al hazzaa
[email-masked]<mailto:[email-masked]>
Mohammad Ghasham
mohammad.ghasham
Amal Alsalamah
amal.alsalamah
Amal Alhamad
amal.alhamad

Regards
Syed Ataullah

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

--
Thanks&Regards

Syed Ataullah
LiveSalesman & CherryE-commerceServices Pvt Ltd
Cell: +91 7037667652
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com