Subject: RE: RRN Request // 8294364979
From: Reddy Prasad <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Akshay Berry <[email-masked]>
Cc: Mustafa Chakki <[email-masked]>, Mari Muthu <[email-masked]>, Umesh Soni <[email-masked]>, Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Ebrahim <[email-masked]>
Date: Sat, 11 Dec 2021 02:29:45 +0000

Dear Muthu

Please confirm if the refund is processed

Regards

Reddy Prasad

From: Apoorv Joshi <[email-masked]>
Sent: Friday, December 10, 2021 8:09 AM
To: Akshay Berry <[email-masked]>
Cc: Mustafa Chakki <[email-masked]>; Mari Muthu <[email-masked]>; Umesh Soni <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Reddy Prasad <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Ebrahim <[email-masked]>
Subject: Re: RRN Request // 8294364979

External email sender, please take precaution.
​_
Hi Akshay,

Kindly check if there is any update. Thank you for your help!

Regards,
Apoorv.
________________________________
From: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mustafa Chakki" <[email-masked]<mailto:[email-masked]>>, "Mari Muthu" <[email-masked]<mailto:[email-masked]>>, "Umesh Soni" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Reddy Prasad" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Ebrahim" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 6 December, 2021 17:49:44
Subject: RE: RRN Request // 8294364979

@Mari Muthu<mailto:[email-masked]>,

Assist for the below request.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 6, 2021 11:12 AM
To: Mustafa Chakki <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>
Subject: Re: RRN Request // 8294364979

External email sender, please take precaution.
Hi Mustafa,

Kindly assist to get this issue resolved. Thank you for your help!

Regards,
Apoorv.
________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Mustafa Chakki" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Reddy Prasad" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Ebrahim" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 2 December, 2021 12:47:28
Subject: Fwd: RRN Request // 8294364979

Hi Mustafa,

Kindly share the refund confirmation with us as the customer is telling that the refund is not yet credited to his account. The customer has shared the bank statement as confirmation.

Thank you for your help!

Regards,
Apoorv.
________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 2 December, 2021 12:39:29
Subject: RRN Request // 8294364979

Hi Team,

With reference to order #8294364979
RMA: 1001366666

As per the hybris the refund has been done from our end on 11/2/21. But customer claiming that he has not received the refund. kindly check and provide us the RRN asap.

Regards,
Ebrahim Hageb

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com