Subject: Final Warning (Penalty)
From: Shakeeb Arsalan <[email-masked]>
To: prince malik <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, HR Livesalesman <[email-masked]>
Date: Fri, 10 Dec 2021 08:06:17 -0700 (MST)

Hi Prince, 

After checking your cases today, 10th December, I found out that you left 30 cases of the backlogs unactioned and we had to assign to someone else to take care of them, 

While during the day you were picking the cases as per your convenience from the other agents queues. 

PFB list of the cases that were never assigned to you and they are not even from the backlog queue shared with you. 

3506355 
3506805 
3507107 
3509030 
3518773 
3523139 
3526417 
3528855 
3529191 
3531852 
3533678 
3534826 
3534923 
3535361 
3537728 
3538129 
3541078 
3549490 
3549915 
3549974 
3551293 
3551327 
3552028 
3552743 
3553735 
3553886 
3554769 
3556791 
3566069 
3568782 
3568945 

Also note that your account had been restricted now, You can view your own cases only. 

I have already checked with the supervisors and they informed that no one gave you any link to work on apart from the backlogs cases, However if you have any valid explanation to the violation you have done please let us know, 

@Ashish Please deduct 1 day from prince December Salary if we did not get any valid explanation. 

Regards 
Shakeeb