Subject: RE: Order 6370357080 - MOC 15966904
From: Faraz Lohani <[email-masked]>
To: Bsdm Nurserywh <[email-masked]>, Babyshop KSA <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Mayank Lodha <[email-masked]>, Nashid Abdulnazar <[email-masked]>, Ankkur Gupta <[email-masked]>, Mohamed Nagy <[email-masked]>, Mohamed Mahmoud <[email-masked]>
Date: Thu, 9 Dec 2021 07:39:36 +0000

Hi @Shakeeb Arsalan<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]>,

Please get in touch with the customer and get his alternate number for the delivery ASAP.

Regards,
Faraz Lohani
Escalation Desk - Web Team

From: Bsdm Nurserywh <[email-masked]>
Sent: Thursday, December 9, 2021 11:19 AM
To: Babyshop KSA <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Faraz Lohani <[email-masked]>; Mayank Lodha <[email-masked]>; Nashid Abdulnazar <[email-masked]>; Ankkur Gupta <[email-masked]>; Mohamed Nagy <[email-masked]>; Mohamed Mahmoud <[email-masked]>
Subject: RE: Order 6370357080 - MOC 15966904

Dear team.
Dear Team,

Kindly check the below invoice contact number is wrong . please provide the alternative correct number of customers.

Invoice No
Customer Name
Schedule Date
Cash Collection
Contact Number
Remarks
Delivery Status
6370357080
Osman Moeen Bransy
26-Nov-21
0
966559455330
Wrong Person
DTBC

From: Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 9, 2021 9:57 AM
To: Mohamed Nagy <[email-masked]<mailto:[email-masked]>>; Bsdm Nurserywh <[email-masked]<mailto:[email-masked]>>; Ankkur Gupta <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Mayank Lodha <[email-masked]<mailto:[email-masked]>>; Nashid Abdulnazar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order 6370357080 - MOC 15966904
Importance: High

@Bsdm Nurserywh<mailto:[email-masked]>

Do we have an update on this it's a MOC case and we need to close it ASAP.

@Ankkur Gupta<mailto:[email-masked]> FYI.

Thanks
Ali

From: Mohamed Nagy <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 8, 2021 9:05 PM
To: Bsdm Nurserywh <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Mayank Lodha <[email-masked]<mailto:[email-masked]>>; Ankkur Gupta <[email-masked]<mailto:[email-masked]>>; Nashid Abdulnazar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order 6370357080 - MOC 15966904
Importance: High

Dear Team,

2nd reminder,

Regards,
Mohamed Nagy

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 7, 2021 4:46 PM
To: Mohamed Nagy <[email-masked]<mailto:[email-masked]>>; Bsdm Nurserywh <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order 6370357080 - MOC 15966904

Hi @Bsdm Nurserywh<mailto:[email-masked]>,

Please update ASAP.

Regards,
Faraz Lohani
Escalation Desk - Web Team

From: Mohamed Nagy <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 7, 2021 10:56 AM
To: Bsdm Nurserywh <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Order 6370357080 - MOC 15966904
Importance: High

Dear @Bsdm Nurserywh<mailto:[email-masked]>,

Kindly advise as the order is still not shipped while order is made since 26 November, case is with MOC now and we need to close it ASAP with the ministry.

Regards,
Mohamed Nagy
Escalation Desk - Web Team Landmark Group HQ - UAE

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