Subject: Re: Invoice for the month of October-2021
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Date: Sun, 5 Dec 2021 03:53:52 -0700 (MST)

Hi Jessie, 

Hope you are doing well, 

Will share with you tomorrow. 

Regards 
Shakeeb 

From: "Jessie Caparas" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, December 5, 2021 11:02:45 AM 
Subject: RE: Invoice for the month of October-2021 

Hi Shakeeb, 

Good morning. 

Can you please share with me the productivity of KSA team for the month of November as well as India team? 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Tuesday, November 16, 2021 8:23 PM 
To: Jessie Caparas <[email-masked]> 
Cc: Mustehsan Siddiqui <[email-masked]>; Mohd Imran <[email-masked]>; elsadeg aa <[email-masked]>; Saurabh Dadu <[email-masked]> 
Subject: Re: Invoice for the month of October-2021 

External email sender, please take precaution. 

Hi Jessie, 

PFB, I made the correction in yellow, 

Actually we have substituted, Hassan with Hessah who is now is the TL in KSA. 

The working days and productivity had been corrected. 

	

Fatima Anazi 	

377 	

767 	

1144 	

23 	

50 	

1840 	

-696 	

184 	

62.17% 

Haasan Saeed 	

239 	

431 	

670 	

17 	

39.41176 	

	

136 	

	

Mariam kharjy 	

583 	

518 	

1101 	

20 	

55 	

1600 	

-499 	

160 	

68.81% 

Modhi Alanzi 	

388 	

855 	

1243 	

21 	

59 	

1680 	

-437 	

168 	

73.99% 

Nasser Alruwais 	

462 	

301 	

763 	

19 	

40 	

1520 	

-757 	

152 	

50.20% 

Rashid Rashoud 	

505 	

549 	

1054 	

22 	

48 	

1760 	

-706 	

176 	

59.89% 

Reem alkahtani 	

352 	

488 	

840 	

16 	

53 	

1280 	

-440 	

128 	

65.63% 

Saud Almutlaq 	

298 	

490 	

788 	

16.5 	

48 	

1320 	

-532 	

132 	

59.70% 

Zain Ali 	

231 	

484 	

715 	

17 	

42 	

1360 	

-645 	

136 	

52.57% 

ASALAH ALQHTANI 	

504 	

249 	

753 	

19.5 	

39 	

1560 	

-807 	

156 	

48.27% 

Maha Alotaibi 	

1138 	

0 	

1138 	

23 	

49 	

1840 	

-702 	

184 	

61.85% 

Haneen Alhmadi 	

1087 	

0 	

1087 	

23 	

47 	

1840 	

-753 	

184 	

59.08% 

Hessah Alosaimi 	

72 	

187 	

259 	

8 	

32.375 	

	

64 	

	

	

	

	

	

1960 	

Regards 
Shakeeb 

From: "Saurabh Dadu" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Mustehsan Siddiqui" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] >, "elsadeg aa" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, November 16, 2021 5:29:52 PM 
Subject: Re: Invoice for the month of October-2021 

Shakeeb pls send this info to Jessie right away 

Regards, 

Saurabh Dadu 

LiveSalesman 

On 16-Nov-2021, at 3:47 PM, Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > wrote: 

BQ_BEGIN

Hi [ mailto:[email-masked] | 
@Shakeeb Arsalan ] [ mailto:[email-masked] | 
@Saurabh Dadu ] 

Need an urgent update on this. 

Payments will not be issued and will be delayed without a revert on the below today. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Mustehsan Siddiqui < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, November 14, 2021 12:33 PM 
To: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Mohd Imran < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Invoice for the month of October-2021 

Thanks Shakeeb. 

Hi [ mailto:[email-masked] | 
@Saurabh ] , 

We have been billed for 1960 productive hours, however as per the sheet shared by Shakeeb productive hours calculated are 1944. What is the difference of 16 hours here? 

Moreover, the team still sits around 60% of productivity, whereas this should have been more by now. What is the reason of low productivity in Oct? What are we going to do to penalize the vendor on the cost for low productivity? 

	

Agent 	

Responses 	

Chats 	

Total 	

Working Days 	

Avg Daily Response 	

Expected Productivity 	

Variance 	

Productive Hours 	

Productivity % 

Fatima Anazi 	

377 	

767 	

1144 	

23 	

50 	

1840 	

-696 	

184 	

62.17% 

Haasan Saeed 	

306 	

493 	

799 	

23 	

35 	

1840 	

-1041 	

184 	

43.42% 

Mariam kharjy 	

583 	

518 	

1101 	

20 	

55 	

1600 	

-499 	

160 	

68.81% 

Modhi Alanzi 	

388 	

855 	

1243 	

21 	

59 	

1680 	

-437 	

168 	

73.99% 

Nasser Alruwais 	

462 	

301 	

763 	

19 	

40 	

1520 	

-757 	

152 	

50.20% 

Rashid Rashoud 	

505 	

549 	

1054 	

22 	

48 	

1760 	

-706 	

176 	

59.89% 

Reem alkahtani 	

352 	

488 	

840 	

16 	

53 	

1280 	

-440 	

128 	

65.63% 

Saud Almutlaq 	

298 	

490 	

788 	

16.5 	

48 	

1320 	

-532 	

132 	

59.70% 

Zain Ali 	

231 	

484 	

715 	

17 	

42 	

1360 	

-645 	

136 	

52.57% 

ASALAH ALQHTANI 	

504 	

249 	

753 	

19.5 	

39 	

1560 	

-807 	

156 	

48.27% 

Maha Alotaibi 	

1138 	

0 	

1138 	

23 	

49 	

1840 	

-702 	

184 	

61.85% 

Haneen Alhmadi 	

1087 	

0 	

1087 	

23 	

47 	

1840 	

-753 	

184 	

59.08% 

	

	

	

	

1944 	

Regards, 

Mustehsan Siddiqui 

From: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 10 November 2021 at 5:46 PM 
To: Mustehsan Siddiqui < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >, Mohd Imran < [ mailto:[email-masked] | [email-masked] ] >, Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Invoice for the month of October-2021 

External email sender, please take precaution. 

Hi Mustehsan, 

Sorry for the late response, 

PFA requested data. 

Regards 
Shakeeb 

From: "Saurabh Dadu" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Mustehsan Siddiqui" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] >, "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, November 9, 2021 12:48:34 PM 
Subject: Re: Invoice for the month of October-2021 

Shakeeb - Please provide 

From: Mustehsan Siddiqui < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 09 November 2021 12:43 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Mohd Imran < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: Invoice for the month of October-2021 

Hi Team, 

Can we get the attendance tracker/productivity sheet for the month of October? 

Regards, 
Mustehsan Siddiqui 

On 06/11/2021, 11:07 PM, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > wrote: 

External email sender, please take precaution. 

Hi Mr:Mustehsan.Siddiqui 

Invoices have been issued for the month of October-2021 
the total amount invoices are 
151,525.15 SR 

Please kindly pay through our approved bank account with Landmark 
For more information , please review the attached invoices 

Best Regards 
-- 
Elsadeg Ali 
operation manager 
Ithra Al-muhtawa Company 
Tele: +966591203388 
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