Subject: RE: Invoice for the month of October-2021
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Sun, 5 Dec 2021 05:32:45 +0000

Hi Shakeeb,

Good morning.

Can you please share with me the productivity of KSA team for the month of November as well as India team?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Tuesday, November 16, 2021 8:23 PM
To: Jessie Caparas <[email-masked]>
Cc: Mustehsan Siddiqui <[email-masked]>; Mohd Imran <[email-masked]>; elsadeg aa <[email-masked]>; Saurabh Dadu <[email-masked]>
Subject: Re: Invoice for the month of October-2021

External email sender, please take precaution.
Hi Jessie,

PFB, I made the correction in yellow,

Actually we have substituted, Hassan with Hessah who is now is the TL in KSA.

The working days and productivity had been corrected.

Fatima Anazi
377
767
1144
23
50
1840
-696
184
62.17%
Haasan Saeed
239
431
670
17
39.41176

136

Mariam kharjy
583
518
1101
20
55
1600
-499
160
68.81%
Modhi Alanzi
388
855
1243
21
59
1680
-437
168
73.99%
Nasser Alruwais
462
301
763
19
40
1520
-757
152
50.20%
Rashid Rashoud
505
549
1054
22
48
1760
-706
176
59.89%
Reem alkahtani
352
488
840
16
53
1280
-440
128
65.63%
Saud Almutlaq
298
490
788
16.5
48
1320
-532
132
59.70%
Zain Ali
231
484
715
17
42
1360
-645
136
52.57%
ASALAH ALQHTANI
504
249
753
19.5
39
1560
-807
156
48.27%
Maha Alotaibi
1138
0
1138
23
49
1840
-702
184
61.85%
Haneen Alhmadi
1087
0
1087
23
47
1840
-753
184
59.08%
Hessah Alosaimi
72
187
259
8
32.375

64

1960

Regards
Shakeeb

________________________________
From: "Saurabh Dadu" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Cc: "Mustehsan Siddiqui" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "elsadeg aa" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 16, 2021 5:29:52 PM
Subject: Re: Invoice for the month of October-2021

Shakeeb pls send this info to Jessie right away
Regards,

Saurabh Dadu
LiveSalesman

On 16-Nov-2021, at 3:47 PM, Jessie Caparas <[email-masked]<mailto:[email-masked]>> wrote:

Hi @Shakeeb Arsalan<mailto:[email-masked]> @Saurabh Dadu<mailto:[email-masked]>

Need an urgent update on this.

Payments will not be issued and will be delayed without a revert on the below today.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Mustehsan Siddiqui <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 14, 2021 12:33 PM
To: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Subject: Re: Invoice for the month of October-2021

Thanks Shakeeb.

Hi @Saurabh<mailto:[email-masked]>,

We have been billed for 1960 productive hours, however as per the sheet shared by Shakeeb productive hours calculated are 1944. What is the difference of 16 hours here?

Moreover, the team still sits around 60% of productivity, whereas this should have been more by now. What is the reason of low productivity in Oct? What are we going to do to penalize the vendor on the cost for low productivity?

Agent
Responses
Chats
Total
Working Days
Avg Daily Response
Expected Productivity
Variance
Productive Hours
Productivity %
Fatima Anazi
377
767
1144
23
50
1840
-696
184
62.17%
Haasan Saeed
306
493
799
23
35
1840
-1041
184
43.42%
Mariam kharjy
583
518
1101
20
55
1600
-499
160
68.81%
Modhi Alanzi
388
855
1243
21
59
1680
-437
168
73.99%
Nasser Alruwais
462
301
763
19
40
1520
-757
152
50.20%
Rashid Rashoud
505
549
1054
22
48
1760
-706
176
59.89%
Reem alkahtani
352
488
840
16
53
1280
-440
128
65.63%
Saud Almutlaq
298
490
788
16.5
48
1320
-532
132
59.70%
Zain Ali
231
484
715
17
42
1360
-645
136
52.57%
ASALAH ALQHTANI
504
249
753
19.5
39
1560
-807
156
48.27%
Maha Alotaibi
1138
0
1138
23
49
1840
-702
184
61.85%
Haneen Alhmadi
1087
0
1087
23
47
1840
-753
184
59.08%

1944

Regards,
Mustehsan Siddiqui
From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 10 November 2021 at 5:46 PM
To: Mustehsan Siddiqui <[email-masked]<mailto:[email-masked]>>
Cc: Jessie Caparas <[email-masked]<mailto:[email-masked]>>, Mohd Imran <[email-masked]<mailto:[email-masked]>>, Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Invoice for the month of October-2021

External email sender, please take precaution.
Hi Mustehsan,

Sorry for the late response,

PFA requested data.

Regards
Shakeeb

________________________________
From: "Saurabh Dadu" <[email-masked]<mailto:[email-masked]>>
To: "Mustehsan Siddiqui" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 9, 2021 12:48:34 PM
Subject: Re: Invoice for the month of October-2021

Shakeeb - Please provide

________________________________
From: Mustehsan Siddiqui <[email-masked]<mailto:[email-masked]>>
Sent: 09 November 2021 12:43 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Cc: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Subject: FW: Invoice for the month of October-2021

Hi Team,

Can we get the attendance tracker/productivity sheet for the month of October?

Regards,
Mustehsan Siddiqui

On 06/11/2021, 11:07 PM, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>> wrote:

    External email sender, please take precaution.

    Hi Mr:Mustehsan.Siddiqui

    Invoices have been issued for the month of October-2021
    the total amount invoices are
    151,525.15 SR

    Please kindly pay through our approved bank account with Landmark
    For more information , please review the attached invoices

    Best Regards
    --
    Elsadeg Ali
    operation manager
    Ithra Al-muhtawa Company
    Tele: +966591203388
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com