Subject: Re: [#3442224] - Re: مبلغ الإرجاع في الطريق
From: Syed Ataullah <[email-masked]>
To: yahia taha <[email-masked]>
Cc: Home Box <[email-masked]>, "HB.CCCKSA" <[email-masked]>, Thikra Alhazazi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Wed, 24 Nov 2021 04:34:49 -0700 (MST)

Hi Yahia. 

Thanks for highlighting this. Agent has coached regarding this. 

Regards 
Syed. 

From: "Saurabh Dadu" <[email-masked]> 
To: "yahia taha" <[email-masked]>, "Home Box" <[email-masked]> 
Cc: "HB.CCCKSA" <[email-masked]>, "Thikra Alhazazi" <[email-masked]>, "Syed Ataullah" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, November 24, 2021 11:47:38 AM 
Subject: Re: [#3442224] - Re: مبلغ الإرجاع في الطريق 

[ mailto:[email-masked] | @Syed Ataullah ] - Please make sure you pass this message on. 

Saurabh Dadu 
LiveSalesman 
India: +91 120 4332621 x 17 
US: 1 240 949 2437 
Cell: +91 9810175203 

From: Yahia Taha <[email-masked]> 
Sent: 24 November 2021 11:46 AM 
To: Home Box <[email-masked]> 
Cc: HB.CCCKSA <[email-masked]>; Thikra Alhazazi <[email-masked]>; Syed Ataullah <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Saurabh Dadu <[email-masked]> 
Subject: RE: [#3442224] - Re: مبلغ الإرجاع في الطريق 

[ mailto:[email-masked] | @Syed Ataullah ] please guide the team not to loop personal mails [ mailto:[email-masked] | [email-masked] ] and as I updated before your point of contact is Hamza. 

Best Regards 

Yahia Taha 

Customer Care Team Leader - Home box 

800-1110888 

Ext: 3457 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0 | www.landmarkgroup.com ] 

From: Home Box <[email-masked]> 
Sent: Wednesday, November 24, 2021 1:30 AM 
To: Thikra Alhazazi <[email-masked]>; [email-masked] 
Cc: Yahia Taha <[email-masked]>; HB.CCCKSA <[email-masked]> 
Subject: Fwd: [#3442224] - Re: مبلغ الإرجاع في الطريق 

External email sender, please take precaution. 

Hi Team, 

The customer confirmed that the color of the product has been successfully changed according to his desire and does not want to return the product and his problem has already been solved with the product no :159753346 

Order no: 6364269877 

​RMA no:100165779 

Kindly check and do the needful. 

Thanks & Regards, 

The Support Team 

On Tue, 23 Nov at 10:25 PM , Beero <[email-masked]> wrote: 

مرحبا 

شكرا تم حل المشكله 

لكن انا رفعت طلب استرجاع على الزرع الصناعي فقط 

الفرشه هذي مو استرجاع الذهبيه جت بدل وحده ثانيه الزرقا واستبدلتوها ووصلتني الجديده خلاص 

Get [ https://aka.ms/o0ukef | Outlook for iOS ] 

From: support=[email-masked] <support=[email-masked]> on behalf of Home Box <[email-masked]> 
Sent: Tuesday, November 23, 2021 8:16:20 PM 
To: abeer alfowan <[email-masked]> 
Subject: مبلغ الإرجاع في الطريق 

	

	

تم إتمام عملية الإرجاع 

	

	

[ https://www.homeboxstores.com/sa/ar?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar ] 

حمّل تطبيقاتنا الآن 

[ https://itunes.apple.com/us/app/homebox/id1262975833 ] 	

[ https://play.google.com/store/apps/details?id=com.landmarkgroup.homeboxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar ] 

[ https://itunes.apple.com/us/app/homebox/id1262975833 | ايفون ] 	

[ https://play.google.com/store/apps/details?id=com.landmarkgroup.homeboxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar | اندرويد ] 

	

	

[ https://www.homeboxstores.com/sa/ar/department/hbxlivingroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar | المعيشة ] [ https://www.homeboxstores.com/sa/ar/department/hbxdiningroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar | السفرة ] [ https://www.homeboxstores.com/sa/ar/department/hbxbedroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar | غرفة
 النوم ] [ https://www.homeboxstores.com/sa/ar/department/hbxkidsandyouth?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar | الأطفال ] [ https://www.homeboxstores.com/sa/ar/department/hbxbathroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar | الحمّام ] [ https://www.homeboxstores.com/sa/ar/department/hbxkitchen?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar | المطبخ ] [ https://www.homeboxstores.com/sa/ar/department/hbxfurniture?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar | الأثاث ] [ https://www.homeboxstores.com/sa/ar/department/hbxdecorandfurnishings?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar | الديكور
 والمفروشات ] 

	

	

مبلغ الإرجاع في الطريق 

هلا abeer alfowan ، قمنا بإتمام عملية رد المبلغ للإرجاع 1001657795 للطلب [ https://www.homeboxstores.com/sa/ar/my-account/order/6364269877?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_SA_ar | 6364269877 ] . 

إليك كيف يتم رد مبالغ الإرجاع: 

تفاصيل الطلب 

	

السعر الكلي 

الوصف 

المنتج 

	

189.05 ريال 	

هوم بوكس 

سجادة من جلد أغنام إصطناعي - 120 x170 سم 

اللون: بيج 

الكمية: 1 

[ https://www.homeboxstores.com/sa/ar/p/159753346?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_SA_ar ] 

	

	

189.05 ريال 	

المجموع 

	

189.05 ريال 	

المبلغ الكلي لعملية الإرجاع 

	

. المنتجات التي تم إلغاؤها أو إرجاعها غير مؤهلة لنقاط شكرنز 

	

المبلغ المسترد : 

1.46 ريال سيتم إعادة مبلغ مسترد بقيمى " حسابي ". 

سيتم إعادة أي مبلغ مسترد تم إنفاقه عبر شكرنز، قسائم الهدايا أو قسائم الإرجاع إلى حساب " رصيدي " الخاص بك . 

لمعرفة المزيد حول كيفية عمل My Credit ، ألقِ نظرة على [ https://help.homeboxstores.com/hc/ar/sections/115000761393-Returns-Policy | مركز المساعدة.
 ] 

	

هل تريد المساعدة؟ تواصل معنا 

	

. تواصل معنا على الشبكة الاجتماعية المفضلة لديك 	

[ https://www.facebook.com/Homeboxstores ] 

	

أرسل لنا بريد إلكتروني الآن وسنقوم بالرّد عليك في أقرب وقت . 	

[ mailto:[email-masked]?Body=Contacted ] 

	

أرسل لنا عبر واتساب على 056-311-0227 من 
السبت حتى الخميس، 9:00 صباحًا حتى 9:00 مساءً .. 	

[ https://api.whatsapp.com/send?phone=966563110227&text=&source=&data=&app_absent= ] 

	

800-6100269 اتصل بنا على 
. من الأحد إلى الخميس، 9:00 صباحًا حتى 6:00 مساءً 	

	

	

© 2017 ريتيل وارلد ليمتد 	

	

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الشروط والأحكام ] 

3442224:1125156 
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