Subject: RE: inv#29012201086520200628- inspection report
From: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
To: Suman Khatri <[email-masked]>
Cc: Mohd Gulbahar <[email-masked]>, HBfeederwarehouse Abha <[email-masked]>, Hcoasisabha Warehouse <[email-masked]>, HB.CCCKSA <[email-masked]>, Yahia Taha <[email-masked]>, Crys_HBKSA <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Thu, 18 Nov 2021 10:33:25 +0000

Hi @Suman Khatri<mailto:[email-masked]>,
The customer refused to repair, he wants to replace, Informed the customer we cannot as policy we just can repair.

Thank you.

Best Regards
Hamza.AbuAzzam
Customer Care Center - Home box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com | www.landmarkgroup.com
[lg][hb]

From: Yahia Taha <[email-masked]>
Sent: Thursday, November 18, 2021 1:15 PM
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
Cc: Mohd Gulbahar <[email-masked]>; HBfeederwarehouse Abha <[email-masked]>; Hcoasisabha Warehouse <[email-masked]>; HB.CCCKSA <[email-masked]>; Suman Khatri <[email-masked]>; Crys_HBKSA <[email-masked]>; [email-masked]
Subject: RE: inv#29012201086520200628- inspection report

@Hamza<mailto:[email-masked]> please call he customer and convince.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>
[lg][hb]

From: Suman Khatri <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 18, 2021 1:14 PM
To: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>
Cc: Mohd Gulbahar <[email-masked]<mailto:[email-masked]>>; HBfeederwarehouse Abha <[email-masked]<mailto:[email-masked]>>; Hcoasisabha Warehouse <[email-masked]<mailto:[email-masked]>>
Subject: inv#29012201086520200628- inspection report

Dear Team,
 as per complain we send inspection team on 17th Nov, as per inspection team reported one pcs leg damage it's not repair in customer house it should be send workshop & repair it. we inform to customer he does not agree Please check & update.
Note# delivery done on 12-Jul-2020

Thanks & Regards,
Suman Khatri
Ext:7410 Mob.+966542347637
Email: [email-masked]<mailto:[email-masked]>
[lg][hb]

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