Subject: RE: Drop payment KSA #3242591
From: "Mohammed Athar (TCS)" <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, AHMED OMER <[email-masked]>, Escalations Dxbteam <[email-masked]>, Akshay Berry <[email-masked]>
Date: Thu, 11 Nov 2021 08:17:17 +0000

Hi @Apoorv Joshi<mailto:[email-masked]> We have received the payment from the customer & the order number of the customer is 6360302304.

Terminal ID
Terminal Name
Account Number
Payment Type
Transaction Date
Transaction Time
Value of Sales
Cash Back
Cashback Amount
Net Amount
Service Fee
Fee Without VAT
VAT Amount
Posting Date
Transaction Type
Card Number
Authorization Code
Transaction Reference No
Reconciliation Reference ID
Merchant Reconciliation Number
Full Terminal Number
ARBS2I021473
LANDMARK
504000010006080000000
MADA
10/18/2021
18:15:22
422.3
0
0
414.84
7.46
6.49
0.97
10/18/2021
Purchase
484783******9863
293983
129115110057
20533798/2021-10-18
0
ARBS2I021473

Hi @Malik Ismail<mailto:[email-masked]> Please confirm to proceed with refund through payfort.

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, November 11, 2021 5:50 AM
To: Jessie Caparas <[email-masked]>
Cc: Mohammed Athar (TCS) <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; AHMED OMER <[email-masked]>; Escalations Dxbteam <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Re: Drop payment KSA #3242591

External email sender, please take precaution.
Hi Jessie,

Kindly assist to get an update on the below.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "AHMED OMER" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 10, 2021 2:28:52 PM
Subject: Re: Drop payment KSA #3242591

Hi Athar,

Kindly check and assist us in getting the below case closed.

Thank you for your help.

Regards,
Manish

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "AHMED OMER" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "jessie caparas" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 2, 2021 12:11:13 PM
Subject: Re: Drop payment KSA #3242591

Dear Athar,

Kindly assist on the below.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "AHMED OMER" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 23, 2021 2:35:37 PM
Subject: Re: Drop payment KSA #3242591

Dear Athar,

Please assist to check on below drop payment.

Regards,
Apoorv

________________________________
From: "AHMED OMER" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 23, 2021 12:40:58 PM
Subject: Drop payment KSA #3242591

Hi Team,

Ticket No : 3242591
Problem Statement:  Drop payment
Customer email ID : [email-masked]<mailto:[email-masked]>
Customer name : Shaima Abdullah
amount deducted : 422.30 SAR
Date of deduction : 18/10/2021
Card number : 4847834752249863

Kindly check the matter do the needful and assist us to close this ticket.

Regards,
Ahmed Omer

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